Edi­tor’s Note

Progressive Grocer (India) - - Editor’s Note -

It’s that time again: the ex­cit­ing tran­si­tion of em­bark­ing on the un­knowns of a new year while one reáects on the ac­com­plish­ments of the past 12 months. With com­pe­ti­tion in the gro­cery space be­com­ing more Àerce than ever be­fore, re­tail­ers will be duk­ing it out over how best to de­liver on shop­per need states. Stores are go­ing to be re­conàgured, new ser­vices cre­ated. From home de­liv­ery and meal kits to pre­pared foods and in-store ex­pe­ri­ences, gro­cers will be fo­cused on in­no­vat­ing the best means to the shop­per’s end. Merg­ers and al­liances will be less about ex­pand­ing mar­ket share and more about lever­ag­ing com­ple­men­tary com­pe­ten­cies to bet­ter bring con­sumers what they want, how they want it.

The largest tra­di­tional gro­cers and the in­dus­try’s usual pace­set­ter will be look­ing more con­cert­edly at the ex­pan­sion of pri­vate la­bels, meal kits, dig­i­tal, home de­liv­ery, new stores, price cuts, new sus­tain­abil­ity ini­tia­tives, and court­ing of local sup­pli­ers. They will be re­ly­ing in­creas­ingly on in­vest­ments in in­sights to make their cus­tomer-àrst el­e­ments faster and more ag­gres­sive.

As a new year looms ahead, gro­cery re­tail has a re­spon­si­bil­ity to of­fer po­ten­tial prod­ucts and ser­vices that aligns with its cus­tomers’ goals. It’s a sureàre way to build trust with your shop­pers that will last, re­gard­less of whether the New Year’s res­o­lu­tions are achieved.

Amitabh Taneja


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