Savvy - - Your Word - Diana Al­fred, Kalyan

My of­fice is in Dadar in Mum­bai and I live in sub­ur­ban Kalyan. Trav­el­ling in the lo­cal trains (Cen­tral Rail­way) is stress­ful as the trains never ar­rive on time. I read about the Ja­panese rail­way au­thor­i­ties apol­o­giz­ing to their com­muters even when the train de­parted 20 sec­onds early. Such is the punc­tu­al­ity level in their coun­try. In­dian Rail­ways should learn a thing or two from them. It will save many from un­wanted de­lays and anx­i­ety.

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