SEAWOODS NEXUS, NAVI MUMBAI
Nexus malls have approximately 15 percent of the total leasable dedicated for F&B across their nine malls. The concept behind the food court is to compliment the mall for dining options and a format which is easily accessible, convenient and is a crowd puller. Nexus aims to create a great ambience with the mix of good quality food and maintaining high level of hygiene. Over a period of time they have been increasing and allocating more space to food offerings.
“Today, every mall is drawing major crowds because of the food it offers. No matter why a person is coming to the mall, they will definitely pay attention to the food brands and the ambience. And, seeking this opportunity, we have over 125 F&B offerings and over 100 Cafes and Casual Dining Restaurants across the Nexus portfolio. We are also constantly striving to make keep our food court more relevant and comfortable for our patrons,” highlights Jain.
The most important factor is planning at the early stage before execution. In the recently revamped Mall of Amritsar, the management has completely renovated the food court to provide better services and to create a fresh environment. “We created more seating arrangements, more counters for wider choices to customers. Maintaining the high levels of hygiene for the customers can be a very challenging task sometimes. There are lots of issues that customers can face while dining out in a food court such as long queues, crowd, and congested sitting areas. To make sure of no such experiences, a variety of services is provided to manage customers better. We have set a clearance time for trays at intervals of 2 minutes, so that on busy days customers can ͤnd seats faster. We also offer free Wi-Fi and baby seating area. At present, we are evaluating technology providers for taking orders at the table,” explains Jain.