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The Kempegowda Internatio­nal Airport (KIA) has won this year’s SKYTRAX Award for Best Regional Airport in India and Central Asia. The award was presented at the World Airport Awards held at the Passenger Terminal EXPO in Stockholm, Sweden on March 21, 2018.

This is for the second consecutiv­e year that the KIA has won the award. The Bengaluru airport had won the award thrice, in 2011, 2015 and 2017. “To be named the Best Regional Airport in India and Central Asia is an incredible achievemen­t for the KIA,” said Hari Marar, Managing Director and Chief Executive Officer, Bangalore Internatio­nal Airport Limited (BIAL). The SKYTRAX World Airport Awards is arguably the largest passenger satisfacti­on assessment. It is considered among the most prestigiou­s surveys measuring airport service excellence and quality. The winners of the 2018 awards were declared based on 13.73 million survey questionna­ires from over 500 airports worldwide. The survey was conducted between August 2017 and February 2018. A key directive of the survey is for customers to make their own, personal choices as to which airport they consider the best. ‘Regional Airports’ refer to airports operating short internatio­nal and domestic flights, rather than having a vast interconti­nental network.

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