It is not difficult to see why airports and airlines would embrace Single Token Travel so enthusiastically
THE EMERGENCE OF ‘SINGLE
token travel’ over the next few years is probably the most exciting development for passengers hoping to fast-track through the airport. By capturing passengers’ biometrics and travel information into a single digital record, travellers will soon be able to use this token as identification at each step along their journey. It also will provide the ability to combine some travel steps into a single interaction, vastly speeding up the time needed to complete these formalities.
“This is ground-breaking work at a major airport and the first time that SITA Smart Path has been incorporated into the passenger journey; a single travel token that can connect across airline, airport and border management systems. Next we will work with a similar-sized major international airport, also in the Middle East, to use the single token across the entire journey from check-in to boarding,” says Serfontein.