Facebook friends unintentionally hurt us, reveals new study
Scientists found that social media sites often make users feel left out and vulnerable to advertising messages
■ Facebook users see exchanges among friends that unintentionally excluded them
■ The posts in the study seem harmless at a glance
■ They can be interpreted in a way that people feel left out.
■ That feeling, as innocuous as it might seem, is not easily dismissed
■ Scientists took a critical look at FB and peculiarities of systems on which such sites operate.
■ 194 individuals participated in an experiment ensuring exposure to social exclusion
■ For the study, researchers created scenarios to mirror typical interactions on Facebook
■ The study was published in the journal Social Science Computer Review
■ The social exclusion present in these posts is not intentional, researchers said.
■ Users are not callously sharing exclusion information with their friends.
■ Social media sites, nevertheless, by design make most information available from one friend to another and consequences resulting from the interpretation of these messages are significant.
■ Offline research suggests that social exclusion evokes various physical and psychological consequences such as reduced complex cognitive thought,” said Jessica Covert, a graduate student at University at Buffalo.
When users see these exclusion signals from friends — who haven't really excluded them, but interpret it that way — they start to feel badly
— MICHAEL STEFANONE, Associate professor, University at Buffalo