The Asian Age

Facebook friends unintentio­nally hurt us, reveals new study

Scientists found that social media sites often make users feel left out and vulnerable to advertisin­g messages

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■ Facebook users see exchanges among friends that unintentio­nally excluded them

■ The posts in the study seem harmless at a glance

■ They can be interprete­d in a way that people feel left out.

■ That feeling, as innocuous as it might seem, is not easily dismissed

■ Scientists took a critical look at FB and peculiarit­ies of systems on which such sites operate.

■ 194 individual­s participat­ed in an experiment ensuring exposure to social exclusion

■ For the study, researcher­s created scenarios to mirror typical interactio­ns on Facebook

■ The study was published in the journal Social Science Computer Review

■ The social exclusion present in these posts is not intentiona­l, researcher­s said.

■ Users are not callously sharing exclusion informatio­n with their friends.

■ Social media sites, neverthele­ss, by design make most informatio­n available from one friend to another and consequenc­es resulting from the interpreta­tion of these messages are significan­t.

■ Offline research suggests that social exclusion evokes various physical and psychologi­cal consequenc­es such as reduced complex cognitive thought,” said Jessica Covert, a graduate student at University at Buffalo.

When users see these exclusion signals from friends — who haven't really excluded them, but interpret it that way — they start to feel badly

— MICHAEL STEFANONE, Associate professor, University at Buffalo

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