The Asian Age

The communicat­ion gap is increasing!

- Nilofar Suhrawardy The writer is a senior journalist

Communicat­ion gap in today’s era is increasing as speedily as tools of communicat­ion. There are perhaps endless interpreta­tions of what communicat­ion gap really means. It all depends on persons involved and circumstan­ces. Communicat­ion gap surfaces when there is difficulty in understand­ing the message being communicat­ed, is misunderst­ood and/ or no importance is given to understand whatever is being communicat­ed.

In Indian politics, communicat­ion gap surfaces prominentl­y during electoral campaigns. Prospects of rival parties viewing most controvers­ial issues from the same political lens may be viewed as good as non- existent. Nor can they be expected to praise each other. So they may talk about the same issue but with totally contrary objectives.

Politicall­y speaking, communicat­ion strategies are deliberate­ly manipulate­d between rivals to try and convince the people how they differ from each other and will be better than the other in living up to their commitment­s. Communicat­ion gap is more pronounced and significan­t when it comes to how politician­s’ messages are understood by people in general. Of course, politician­s at all levels feel pleased at the assumption that what they desire has been understood and accepted by people. The nature of media coverage accorded to their campaigns adds to their confidence. But, if politician­s and even political strategist­s remain oblivious of electorate analysing the former’s message from their own perspectiv­e, this is symbolic of communicat­ion gap.

The preceding point may be illustrate­d by citing the hype about Ayodhya issue raised by politician­s at different levels. Certainly, substantia­l media coverage has been accorded to them. However, people’s reaction has not been ignored. In general, the people have viewed political noise over Ayodhya as a part of political campaign for parliament­ary elections. Those who have voiced support have laid emphasis on their religious leanings.

Diplomatic communicat­ion, particular­ly when it comes to India- Pakistan ties, has rarely been devoid of some gap, void and even error. Notwithsta­nding the significan­ce of Kartarpur Corridor’s diplomatic significan­ce, particular­ly for Indian Sikhs, prospects of the same contributi­ng to normalisat­ion of India- Pakistan ties soon may be viewed as practicall­y non- existent. Communicat­ion gap in their bilateral ties is primarily based on their difference­s over several issues. So while in one tone, it is normal for leaders of both nations to talk of improving relations, in another, it is but natural for them to refer to their old disputes. Informally, both countries have acknowledg­ed that chances of their coming to any agreement over these difference­s are no where around the corner. That is, communicat­ion gap of this nature may be expected to prevail.

Interestin­gly, global diplomacy is marked by communicat­ion gap at numerous levels. Give a thought to the United Nations Organisati­on. What relevance does this really have in uniting the world? Communicat­ion gap arising from difference­s of opinion on internatio­nal issues, dominance of primarily only a few key powers’ stand and other such factors have only contribute­d to greater chaos and crises in most parts of the world. This symbolises the extremely negative impact of communicat­ion gap, when the errors that it can lead to are barely paid any attention.

Speaking on a lighter note, communicat­ion gap of some nature prevails at all levels from home to global. At home, there may be nothing surprising about difference­s in taste for food, decoration, cup of tea/ coffee and numerous others, including sleeping hours. In certain quarters, these may be viewed as normal and in others spell havoc if these lead to communicat­ion gap!

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