Best fit plan: Viewers can’t be charged more than current monthly outgo: Trai

NEW DELHI: Telecom regulator TRAI on Wednesday asserted that operators cannot charge TV viewers more than their usual monthly outgo under the 'best fit plan' to be offered during the transition period, and cautioned that the regulator will take action on any such complaint. "TRAI has clearly asked distribution platform owners to ensure that for consumers, the monthly outgo under the best fit plan should not exceed the payout per month of existing plan of the subscriber," TRAI Secretary S K Gupta said. Gupta said the Telecom Regulatory Authority of India (TRAI) is monitoring the situation and will take action on consumer complaints, if any, on the issue. "TRAI has directed DPOs to give best fit plan to customers who have not exercised their option as of now, in order to protect their interest and ensure that they do not face any inconvenience," Gupta said. The TRAI on Tuesday gave time till March 31 for consumers to opt for channels of their choice under the new framework.