Four-hourwindownotadequate,saylocalcommuterstoRlys

As railways allowed the general public to avail its services from Monday (February 1) daily commuters stated the 12 pm to 4 pm window needs to be extended as such a short time-line will only increase their inconvenience

“It takes at least one and half hours to reach the city from the suburbs, in such a small window it is impossible for someone to finish his work and come back,” said Ashish Desai (50), a Kandivli based stockbroker.

On Monday, long queues were seen outside the ticket counters, on many stations commuters had to spend at least 45 minutes, to buy their tickets at the stations, even though all the ticket windows were functional. Also, many passengers went to the stations only to renew their passes.

“Travelling will continue to be tedious unless the timings are extended because the minimum gap between the slots is for only four hours,” said Roshan Patel, a pharmacist.