Paytm Bank helps FASTag users get back wrongly deducted toll charges

aytm Payments Bank said it has won 82 per cent of dispute cases on behalf of FASTag users with toll plazas in 2020 and facilitated refund of wrongly deducted toll charges to 2.6 lakh customers. The payments bank said it has set up an automated dispute management process which identifies incorrect deductions and immediately raises claims to reverse the extra charges.