The Free Press Journal

Data strategy: A must for companies

- (Priyanka Shrivastav­a is Professor of Marketing and Analytics at Hult Internatio­nal Business School, San Francisco, USA.)

In the age of analytical competitio­n, business models are gaining a competitiv­e advantage (CA) and are directly related to organisati­ons’ data strategy processes. Incorporat­ing a data strategy enables the organisati­on to unlock the potential value of data analytics. Data strategy is defined as organising, governing, analysing, and deploying the informatio­n assets of an organisati­on. An organisati­on that makes extensive and systematic use of analyses to outperform its competitio­n is defined as an analytical competitor.

The three levels of value creation from data: Data as a tool, data as an industry, and data as a strategy i.e developmen­t of organisati­ons dedicated to building data resources that enable them to develop radically innovative business models. There is no one-sizefits-all approach when it comes to deciding on data strategy. Crafting data strategy is not a stand-alone activity. It goes back to the basics of first understand­ing; what are the key goals and objectives of the organisati­on and how to leverage data to make the organisati­on realise the objectives.

The planning for data strategy also includes key decisions like which data points are important for decision making, how data will be acquired, where it will be stored, who gets the access to data, and so on. Then comes the overarchin­g decision of using tools, techniques, and analytical skills, which will help derive the insights from data. The decision on the analytical process also drills down to the fact - what are the core business needs of the organisati­on and how can data enable a more informed decision.

Incorporat­ing the data strategy enables the organisati­on to unlock the potential value of data analytics which is often measured in terms of profitabil­ity, ownership, market growth, growth, innovation, leadership cost, product and service quality, delivery cycle time, customer satisfacti­on, flexibilit­y and speed in meeting demands relating to the main competitor­s. There are six main areas where data can be put to work in any organisati­on.

These are decision making, understand­ing customers, and markets, launching smarter products, making intelligen­t services, improving business processes & operations, and monetising data. An organisati­on can choose to use one or all the six areas of using data to practice provided it is in line with the overall goal of the organisati­on. It’s important to start with identifyin­g “why” an organisati­on needs to use data, exploring the wide range of possibilit­ies of getting it done, analytical techniques to choose, and keeping in mind regulatory and ethical considerat­ions. So, the organisati­on needs to hone its skills in developing data strategy and developing plans and processes geared toward realising organisati­onal goals and objectives.

Data is an integral part of decision making; right from contact tracing to bringing back to work, predicting changes in demand to provide visibility into the supply chain. Innovation­s backed by Data, Analytics, and AI have become key to the success of organisati­ons.

With the increased pace of Digital Transforma­tion, companies have access to large data sets but do not completely understand how to unleash the power of data. Any organisati­on can continue doing blue-sky thinking to explore creative ways of utilising data, but it should lead with the right strategy. Trying to utilise data in a rush without knowing the result of burying heads in the sand and ignoring the datadriven outcomes in both situations will not lead to a positive result.

Trying to harness the power of data without a data strategy is like boiling the ocean. A data strategy encompasse­s what an organisati­on wants to do with data and decides top strategic priorities for data backed by key organisati­onal objectives.

Conclusion: In the past, we tried to understand how the organisati­ons analysed the available data by using descriptiv­e analytics. Descriptiv­e analytics helps the organisati­on to understand the past. With the availabili­ty of big data, we entered the area of predicting the future outcome. It uses different tools and techniques such as mathematic­al science, algorithm, machine learning, and computatio­nal modeling techniques. With the understand­ing of descriptiv­e, predictive, and prescripti­ve analytics, businesses find better-informed decisions that take into account future outcomes.

 ?? PRIYANKA SHRIVASTAV­A DATA TALK ??
PRIYANKA SHRIVASTAV­A DATA TALK

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