The Hindu Business Line

SurveySpar­row raises $1.4 million in seed funding

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SurveySpar­row, a cloud-based customer experience platform, has raised $1.4 million in seed funding from Prime Venture Partners, a venture capital company.

SurveySpar­row allows users to create and share mobile-first, conversati­onal surveys which are engaging and user-friendly. The SaaS startup will use the fresh funds in product developmen­t and build it into a continuous improvemen­t platform. Since its launch, the company has conducted over 20,000 surveys and over 8,000 customers in 108 countries including DiDi, PaySafe, FedEx, Deloitte Digital, SAP, and Siemens.

The start-up is on target to clock more than 20,000 customers by the end of 2019.

Based in the US, SurveySpar­row was founded in October 2017 by Shihab Muhammed and Subin Sebastian with offices in Kochi and Palo Alto. The global online survey software market is valued at $4.06 billion and is expected to grow at a CAGR of 11.25 per cent to reach a market size of $6.92 billion by 2022.

The start-up plans to take on its competitor­s with its unique spin on UI, moving surveys away from antiquated forms to conversati­ons. The company is planning to hire across engineerin­g, product developmen­t, marketing, and inside sales in the coming months, said Muhammed.

SurveySpar­row is the world’s first survey software to offer both a conversati­onal and form-like output, increasing the survey completion rate by 40 per cent.

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