RailYa­tri in­tro­duces ‘In­trCity SmartBus’ be­tween Ben­galuru and Chen­nai

The Hindu Business Line - - NEWS -

RailYa­tri, a multi-modal in­ter­city transporta­tion network, has launched its ‘In­trCity SmartBus’ on Ben­galuru-Chen­nai route. The com­pany had ear­lier launched In­trCity Smartbus ser­vices from Delhi to pop­u­lar des­ti­na­tions such as Luc­know, Kan­pur, Shimla, Chandi­garh, Am­rit­sar, Lud­hi­ana, Ja­land­har and Manali.

RailYa­tri is pro­ject­ing the In­trCity SmartBus model as a pow­er­ful substitute for trains and a con­ve­nient mode of trans­port for the mod­ern day bud­get trav­eller.

“In­trCity prom­ises to de­liver on its four core virtues – time­li­ness, trained pro­fes­sional driv­ers, safety and has­sle-free board­ing as­sis­tance. In fact, the com­pany is tak­ing a step fur­ther and promis­ing a 50 per cent re­fund if the sched­uled de­par­ture gets delayed by more than 30 min­utes. The unique ‘Flexi-ticket’ fea­ture al­lows users to change their travel even at the last minute,” said Kapil Raizada, RailYa­tri Co-Founder.

Punc­tu­al­ity

“While con­cep­tu­al­is­ing, we fig­ured out that ‘last minute change in plan’ is one of the big­gest pain points for pas­sen­gers. This is usu­ally fol­lowed by can­cel­la­tion and re­fund-re­lated has­sles and mul­ti­ple fol­low-ups. We give them the flex­i­bil­ity to change travel plans at the last hour. In­trCity SmartBus pas­sen­gers can avail of this fa­cil­ity up to 60 min­utes be­fore the sched­uled de­par­ture of the bus,” he added.

As in In­trCity SmartBuses in other routes, the ones ply­ing be­tween Ben­galuru and Chen­nai will also fea­ture train-like com­fort­able berths, free wi-fi, on-board en­ter­tain­ment, re­al­time on­line stream­ing of live lo­ca­tion, CCTV feed, clean linen and min­eral wa­ter .

Man­ish Rathi, CEO & Co­founder, RailYa­tri, said, “The in­ter-city bus travel in this re­gion is bet­ter or­gan­ised than other re­gions, but still lacked what the mil­len­nial of this city needs. Cur­rent bus ag­gre­ga­tors were not able to solve reg­u­lar com­muters’ is­sues like on-time de­par­ture, con­ve­nient board­ing and drop-off points, flex­i­bil­ity to change plans at the last hour. We thought of solv­ing these is­sues and thus cre­ated a has­sle-free, af­ford­able, con­ve­nient and safe travel.”

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