The Hindu (Erode)

DCDRC directs SBI to pay ₹1 lakh in compensati­on to customer

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banking facility should be provided for lifetime completed windmills too, until the •nal orders of the court. Tangedco has started this process -- but it does not mention banking facilities for new installati­ons, Mr. Thirumoort­hy said.

A representa­tive of the wind energy generating textile mills said the withdrawal of the banking facility was a major hit for high tension consumers with captive wind mills. Even now, Tangedco is saying that it would extend this facility only to those consumers who approached the court. Other consumers therefore, will be denied the banking facility and can only get relief by approachin­g the court, he said.

The Namakkal District Consumer Disputes Redressal Commission ordered a State Bank of India (SBI) branch in Coimbatore to pay ₹1 lakh as compensati­on to a customer on Tuesday for a wrongful transfer of ₹1.88 lakh to another account.

In September 2022, G. Ganesan (63) of Abirami Nagar, Coimbatore, paid ₹1.88 lakh at an SBI branch in Coimbatore as taxes towards Coimbatore Corporatio­n.

However, the bank accidental­ly transferre­d the money to an account at Indian Overseas Bank (IOB) in the name of Mohammed Aslam. Later, Mr. Ganesan discovered that the money he had paid had not been credited to the corporatio­n’s account.

Upon reaching out to bank o–cials, it was found out that one number in the account was wrongly typed, and the money sent to Mohammed Aslam’s account. O–cials at IOB bank were contacted regarding the issue, and when they checked Mohammed Aslam’s account, they learnt that he had withdrawn ₹80,000. The IOB bank of•cials transferre­d the remaining ₹1.08 lakh to the SBI account again. Later, with the help of the police, the bank o–cials collected ₹80,000 from Mohammed Aslam.

Citing mental agony caused by the negligence of SBI o–cials, Mr. Ganesan •led a case with the Coimbatore DCDRC in January 2023 and for a speedy trial, the case was transferre­d to Namakkal DCDRC in February 2024. Namakkal DCDRC Commission­er V. Ramaraj directed SBI Coimbatore City branch to pay ₹1 lakh in compensati­on within four weeks to Mr. Ganesan for causing agony to a senior citizen.

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