The Hindu

Priority plan: TRAI mulls notice to Vodafone Idea

‘Telco’s response not satisfacto­ry’

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TRAI is considerin­g issuing a show-cause notice to Vodafone Idea over the priority plan issue, as the telecom regulator is not satisfied with the response given by the company on the matter so far, according to a source.

Bharti Airtel, which has stopped onboarding new customers on its platinum offering after an earlier TRAI directive, may not be served a notice.

A regulatory source said that Vodafone Idea had not been able to satisfacto­rily respond to many of the issues raised by TRAI, including two major concerns as to how the company would ensure priority services and speeds to select customers who opted for the premium offering, and how the priority plan would not adversely impact services and experience of non-premium users. The decision on issuing the show-cause will be taken in a day or so, and Vodafone Idea would be given a few days to respond to the notice and explain its position, the source added.

TRAI’s decision will be based on safeguardi­ng interest of mobile consumers, the source added. A mail sent to Vodafone Idea on the issue did not elicit a reply.

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