A much-needed leadership skill
All great leaders are passionate listeners, says Stephen Kozicki, Gordian Business.
Seth S Horowitz, author of The Universal Sense: How Hearing Shapes the Mind, in an article in the New York Times, writes, “Hearing, in short, is easy… It’s your life line, your alarm system, your way to escape danger and pass on your genes. But listening, really listening, is hard when potential distractions are leaping into your ears every fifty-thousandth of a second.” When it comes to leaders, listening becomes a more difficult task for they need to be both effective and passionate listeners.
It is fair to say that leaders across the globe are facing massive disruptions from digital to dealing with a changing workforce. Leaders have increased pressure on them, across India, to continue to grow as well as deal with constant structural change across their business landscape.
Technology has shrunk physical distances, dissolved borders, and helped employees stay connected, but technology can lead to employees feeling distanced from their organizations, which produces a communication challenge.
Stephen Kozicki is Managing Partner at Gordian Business. He is a bestselling author and was recently appointed to the advisory board for the Harvard Business Review and the feedback panel for Qantas.