The Smart Manager : 2019-02-12
Cover Story : 24 : 22
© 22 www.thesmartmanager.com The Smart Manager Jan- Feb 2019 In business, today, employees are so busy and pushed to deliver results that, with important customers, they talk more than listen. Employees will rarely listen to you if they do not feel that you have listened and understood them. Listening is an essential leadership skill.
One of the biggest issues needing passionate listening is how to leverage your employee’s human intelligence (HI) and combine this with the enormous potential
have some creative ideas.
solving, critical thinking, and innovation). Do not forget human intuition and insight,
employees must be valued and appreciated for their effort.
Motivating by Appreciation Inventory,
Employees will rarely listen to you if they do not feel that you have listened and understood them. Listening is an essential leadership skill.
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