The Sunday Guardian

Apple finds quality issues in iPhone X and MacBooks

- REUTERS

Air India’s recent move to offer its inventory solely through select GDS and disconnect others has created widespread resentment among the travel agents. In a joint release, Travel Agents’ Associatio­n of India (TAAI) and Travel Agents’ Federation of India (TAFI) have asked the national carrier to reconsider its stand.

While Air India argues that this would save its distributi­on costs by about 40%, the outfits hold that the airline would incur huge financial losses as it will lose highly on seat sale. The agents are unhappy that the decision has been taken without any prior discussion­s with them who have invested extensivel­y and were promoting it since long. As a national carrier, Air India has a wider social responsibi­lity to protect and act in the interest of the Indian travelers as well as the small and medium enterprise­s. But it has completely ignored the support it has been getting from the agency community, they lamented. CALIFORNIA: Apple Inc said on Friday it had found some issues affecting some of its iPhone X and 13-inch MacBook pro products and said the company would fix them free of charge. The repair offers are the latest in a string of product quality problems over the past year even as Apple has raised prices for most of its laptops, tablets and phones to new heights. Its top-end iPhones now sell for as much as $1,449 and its best iPad goes for as much as $1,899. Apple said displays on iPhone X, which came out in 2017 with a starting price of $999, may experience touch issues due to a component failure, adding it would replace those parts for free. The company said it only affects the original iPhone X, which has been superseded by the iPhone XS and XR released this autumn. The screens on affected phones may not respond correctly to touch or it could react even without being touched, the Cupertino, California-based company said. For the 13-inch MacBook Pro computers, it said an issue may result in data loss and failure of the storage drive. Apple said it would service those affected drives. Only a limited number of 128GB and 256GB solid-state drives in 13-inch MacBook Pro units sold between June 2017 and June 2018 were affected, Apple said on its website. Last year, Apple began a massive battery replacemen­t program after it conceded that a software update intended to help some iPhone models deal with aging batteries slowed down the performanc­e of the phones. The battery imbroglio resulted in inquires from US lawmakers. In June, Apple said it would offer free replacemen­ts for the keyboards in some MacBook and MacBook Pro models. The keyboards, which Apple introduced in laptops starting in 2015, had generated complaints on social media for how much noise they made while typing and for malfunctio­ning unexpected­ly. Apple changed the design of the keyboard this year, adding a layer of silicone underneath the keys.

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