The Sunday Guardian

Smart speakers among the fastest adopted tech in India

- CORRESPOND­ENT

If you have not engaged in a conversati­on with virtual assistants like Amazon Alexa or Google Home on smart speakers in your living home yet, this is the time to start one. Voice is the new human-compute interface and the Indian masses—be it a three-year-old toddler or a 65-year-old grandpa— are finally going to leverage voice to interact with the devices and digitally control their lives.

Smart home speakers are today helping people perform routine activities such as making voice calls, streaming music, reading ebooks, accessing news, knowing about weather and traffic updates and much more.

Among all smart home devices, smart speakers are one of the fastest adopted technologi­es in India and have a 97 %satisfacti­on rate among Indian consumers, said an Accenture report this month.

“It goes with our behaviour, irrespecti­ve of age that we ‘call’ someone for help. Very rarely will we type for help. With the elderly, it removes all the hassles of manoeuvrin­g through the menus, apps (while ordering food online). It makes the life simple,” Faisal Kawoosa, Founder and Principal Analyst of market research firm techarc, told IANS.

When it comes to the Indian market, American online retail giant Amazon’s Echo line-up of smart speakers appeals more to the masses than its rival Internet giant Google’s home speakers.

Amazon’s Echo line-up of speakers has primarily focused on building its voice ecosystem around everyday services such as booking cabs on Uber, ordering food via and streaming Amazon’s own Prime Music service. Highlighti­ng the effect of smart speakers in our lives, Kawoosa said that while it is enabling more smartness to the tech space, it is also raising concerns like privacy.

“The technology, however, has a lot of power to redefine our future and the way we interface with devices as well as other things in the environmen­t,” he added. A lot of awareness is still required among users to understand how the speakers work. IANS

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