Anand Vihar, Delhi’s best, is only ranked 26th in India STATION CLEANLINESS:
New Delhi Rated A Lowly 165 Out Of 611
Jaipur, Jodhpur, Durgapura (All these are in Rajasthan)
list — Shahdara at 378, Delhi Cantt at 389, Delhi Junction at 390 and Sarai Rohilla at 474. The Sadar Bazar station had the ignominy of being the second worst among the stations.
SC Jain, divisional railway manager, Delhi Division, countered that the survey did not differentiate between large and small stations, the latter being easier to maintain. “New Delhi has seen tremendous improvements in the past few years, but over five lakh passengers use it each day. A comparably smaller station with fewer platforms will be easier to maintain,” Jain explained.
He said upgradation work was in progress in the city’s major stations. “At the time the survey was carried out, a lot of work was going on. Even today, you will find debris at
Old Delhi, New Delhi and Hazrat Nizamuddin stations,” said Jain. “We intend to revamp several areas and once this is over, the improvements will lead to better rankings.”
A total of 720 railway stations were analysed this year on various parameters through a third party audit, which included observations on the ground, feedback of passengers and green ratings awarded to the stations. The parking areas, platforms, toilets, waiting spaces, entry of the station and counter locations were evaluated. “In addition to observing cleaning frequency in these areas, the evaluation also involved the assessors observing the condition of the uniform, protective gear and equipment used by the cleaning staff,” said the ranks report.
HOW CITY STATIONS RANK
Passengers were queried about their views on cleanliness in the most common consumer interface areas with the metrics including litter, stagnant water and presence of vermin. “They were then asked to rate their overall experience based on the cleanliness and upkeep of stations,” the survey report said.
While Indian Railways had been auditing 407 stations since 2016, this year, the assessment was expanded to 720 stations, including a separate category of 109 suburban stations. North Western Railway, which covers a route length of more than 5,761 km across parts of Rajasthan, Gujarat, Punjab and Haryana, topped the list among zones, followed by South East Central Railway and East Central Railway.