Anand Vi­har, Delhi’s best, is only ranked 26th in In­dia STA­TION CLEAN­LI­NESS:

New Delhi Rated A Lowly 165 Out Of 611

The Times of India (New Delhi edition) - - Times City -

Jaipur, Jodh­pur, Dur­ga­pura (All th­ese are in Ra­jasthan)

list — Shah­dara at 378, Delhi Cantt at 389, Delhi Junc­tion at 390 and Sarai Ro­hilla at 474. The Sadar Bazar sta­tion had the ig­nominy of be­ing the sec­ond worst among the sta­tions.

SC Jain, di­vi­sional rail­way man­ager, Delhi Di­vi­sion, coun­tered that the sur­vey did not dif­fer­en­ti­ate be­tween large and small sta­tions, the lat­ter be­ing eas­ier to main­tain. “New Delhi has seen tremen­dous im­prove­ments in the past few years, but over five lakh pas­sen­gers use it each day. A com­pa­ra­bly smaller sta­tion with fewer plat­forms will be eas­ier to main­tain,” Jain ex­plained.

He said upgra­da­tion work was in progress in the city’s ma­jor sta­tions. “At the time the sur­vey was car­ried out, a lot of work was go­ing on. Even to­day, you will find de­bris at

Old Delhi, New Delhi and Hazrat Niza­mud­din sta­tions,” said Jain. “We in­tend to re­vamp sev­eral ar­eas and once this is over, the im­prove­ments will lead to bet­ter rank­ings.”

A to­tal of 720 rail­way sta­tions were an­a­lysed this year on var­i­ous pa­ram­e­ters through a third party au­dit, which in­cluded ob­ser­va­tions on the ground, feed­back of pas­sen­gers and green rat­ings awarded to the sta­tions. The park­ing ar­eas, plat­forms, toi­lets, wait­ing spa­ces, en­try of the sta­tion and counter lo­ca­tions were eval­u­ated. “In ad­di­tion to ob­serv­ing clean­ing fre­quency in th­ese ar­eas, the eval­u­a­tion also in­volved the as­ses­sors ob­serv­ing the con­di­tion of the uni­form, pro­tec­tive gear and equip­ment used by the clean­ing staff,” said the ranks re­port.


Pas­sen­gers were queried about their views on clean­li­ness in the most com­mon con­sumer in­ter­face ar­eas with the met­rics in­clud­ing lit­ter, stag­nant wa­ter and pres­ence of ver­min. “They were then asked to rate their over­all ex­pe­ri­ence based on the clean­li­ness and up­keep of sta­tions,” the sur­vey re­port said.

While In­dian Rail­ways had been au­dit­ing 407 sta­tions since 2016, this year, the assess­ment was ex­panded to 720 sta­tions, in­clud­ing a sep­a­rate cat­e­gory of 109 sub­ur­ban sta­tions. North Western Rail­way, which cov­ers a route length of more than 5,761 km across parts of Ra­jasthan, Gu­jarat, Pun­jab and Haryana, topped the list among zones, fol­lowed by South East Cen­tral Rail­way and East Cen­tral Rail­way.

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