Take VIP referrals seriously: DoE
New Delhi: The directorate of education has a message for its officials at the headquarters and in various districts — don’t take VIP references casually.
A letter, signed by DoE director Binay Bhushan and a copy of which is with TOI, states: “It has been observed that some branches at HQs and district offices take VIP references in a casual manner. As a result of this apathetic approach, action-taken reports/replies get unduly delayed, which not only causes embarrassment to the department, but also maligns its reputation in senior offices (sic).”
VIP references include communications from offices of President, PM, LG, CM, deputy CM, chief secretary and secretary (education). The officials have been told to submit action-taken reports within four working days of receiving the communication.
According to a district-level official, the references vary from admissions and transfers to issuance of certificates, among other things. If it was not possible to resolve the issue within four working days, an interim reply stating the action already initiated so far must be put up, the letter added.
There are lessons on how to manage and present VIP files too. “All such files shall be properly paged and paragraphed with two blank note sheets tagged additionally. The file cover must boldly show a sticker announcing ‘VIP Reference’ so that the file can be recognised separately,” the letter states.
Asmall note adds that those in charge of the respective branches would be solely liable for action in case of any negligence or non-compliance of these directions.
The district education officials have also been pulled up for not giving proper attention to files relating to court matters. Another note, issued on October 10 by the director, adds: “It is observed that some branches and district/zonal officers bring files containing court matters just one day before the next day of hearing.”