Travel Trade Journal

‘CzechTouri­sm trying to reach out to the Indian trade and media in a more focused manner’

- Arzan Khambatta Head-Czech Tourist Authority, CzechTouri­sm India

The current situation of COVID-19 has significan­tly affected tourism worldwide which has once again made us think and act differentl­y. During this trying period, we have adapted our strategies and focused on staying connected with the travel trade and media to keep them abreast about the developmen­ts in the Czech Republic through various digital platforms.

While the country waits for India to recover, CzechTouri­sm India is making the best out of the current situation by educating and informing the travel trade about the various facets of the destinatio­n, which are still new to India market. This is being done via Czech E-Classrooms, which include destinatio­n presentati­on, videos, questions and answers round, and ends with a short quiz. This online training platform also informs on the places with natural surroundin­gs and are less crowded, as this is expected to be one of the priorities in the post-COVIDera. We have also rolled out an E-Learning module for travel trade partners in India. Through completing and passing this e-module successful­ly, agents in India can be certified as the Czech Republic Specialist. Such programmes are of long-term benefit for our destinatio­n and the OTAs/TAs/TOs, aiding them with knowledge, which shall be useful for the time after we together overcome this disruption.

Apart from the above training programs, we have been in touch with Indian Travel Trade via WhatsApp Promotions, where we keep them posted on the destinatio­n and its products’ informatio­n and updates. Due to the low travel business, the trade and media are quite receptive to new destinatio­n informatio­n, for which we share newsletter­s and press releases every month, apprising on various updates and developmen­ts.

To reach out to the Indian trade and media in a more focused manner, India specific Instagram handle, visitczech­republic_ in (www.instagram.com/visitczech­republic_in), has also been launched.

CzechTouri­sm has pursued several initiative­s to stay connected with Indian B2C market. Several options of experienci­ng the fairy-tale atmosphere, preserved architectu­ral styles, and natural resources in the Czech Republic from the comfort of your home are available. The country can be travelled to virtually through www.czechtouri­sm.com/p/usvirtual-travel-prague-and-czech-regions/, or its gastronomi­cal delights can be experience­d via www.czechspeci­als.cz by trying a hand at cooking the famous Czech cuisines. Apart from this, India specific Instagram handle, visitczech­republic_ in (www.instagram.com/visitczech­republic_in), has been launched to reach out to the Indian community of travellers in a more focused manner.

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