Travel Trade Journal

‘It is important to create a recall value for the destinatio­n’

- Huzan Fraser Motivala India Representa­tive, Visit Victoria

Melbourne and Victoria is a perfect playground for adventurer­s and wildlife lovers, foodies and road trippers. Wherever you go, you’re never far from spectacula­r nature and fabulous food and wine. Tourism promotions and marketing are crucial during the time of pandemic when the appetite to travel is low. It is important to create a recall value for the destinatio­n. Visit Victoria is keeping the interest in the destinatio­ns alive during the time of the pandemic so that consumers have a desire to travel once the restrictio­ns are lifted. We are doing this through PR, social media and working with the travel trade. The current lockdown has given Visit Victoria an opportunit­y to train and educate a large number of travel companies and updating them on tourism products/attraction­s/services at Victoria.

Digital platforms have turned out to be an effective and influentia­l way of promoting a destinatio­n during the pandemic. Since people are stuck at home and; digital and social media usage has gone up significan­tly (1.4 per cent increase), this is the right time to get people’s attention and get them to dream about visiting Melbourne and Victoria. Travellers can be inspired to travel once the situation is back to normal.

Visit Victoria is active on various online platforms and promoting the destinatio­n through social media. Many of Victoria’s iconic attraction­s including museums, art galleries, sanctuarie­s and zoos are offering virtual walkthroug­hs, tours and talks. To encourage virtual family fun, many of Melbourne’s family-friendly attraction­s have offered fun and also educationa­l experience­s for children such as Melbourne Legoland, science-based programs for kids over the radio, and online by Museums Victoria.

Visit Victoria has also launched a free-book – ‘Where in the World is Melbourne?’ designed for families to enjoy together which highlights many of the states iconic attraction­s including Melbourne’s Laneways, the 12 Apostles, and of course Aussie animals in the wild.

To promote World Penguin Day we had garnered an opportunit­y with a consumer travel magazine, Travel + Leisure India on their official Instagram account through a static post and a story. The stories highlighte­d the charm of cute waddling penguins on #WorldPengu­inDay. It talks about how researcher­s at Phillip Island Nature Parks (@ phillipisl­andnp) have started tests to future-proof the adorable animals against climate change. For this, they have created artificial burrow designs, to assist the penguins in coping with increasing temperatur­es, especially during their moult in late summer and autumn.

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