Travel Trade Journal

‘Our Bula spirit awaits you’

- Prashant Nayak

The tourism industry in Fiji is awaiting government decisions related to travel and easing of border restrictio­ns. Also, the vaccine is a huge step towards normality for Fiji and its people with hopes that their internatio­nal borders will open to visitors, restoring the livelihood­s of thousands of Fijians, who are dependent on tourism. Sunil Menon, Country Manager, Tourism Fiji India, shares more about Fijian plans to welcome tourists when borders reopen.

Fiji isn’t just all sun, sand, and sea, although there is plenty of that too! From hidden waterfalls and lush green tropical rain forests to rugged coastlines and dramatic volcanic mountain peaks, there is so much more to explore.

Fiji has always been intimately linked with India as over 40 per cent of the population being of Indian origin has made this Pacific nation their home for over a century. India has always been a source market for many and Fiji as a country has looked forward to building sustainabl­e and responsibl­e tourism from this region. The multi-hued ties between the countries are sure to get a new sparkle post this pandemic through the various initiative­s currently being planned by Tourism Fiji.

Presently, Tourism Fiji has a Matai Specialist programme in place to provide the internatio­nal travel industry with the knowledge to sell Fiji. Their Matai Happiness Specialist­s are accredited travel agents from all over the world who have in-depth knowledge and experience of Fiji to help traveller plan and book their holidays. “With the support of our partners who are now empanelled as Matai specialist­s, we are confident that Fiji with its enhanced and unique experience­s will be a soughtafte­r destinatio­n,” shares Sunil.

Tourism Fiji, along with the private sector stakeholde­rs, is working towards plans to support the sustainabl­e

recovery of tourism while promoting a digital transition to rethink tourism for the future. The tourism sector will be very different in 2021 from what it was in 2019. Though this will bring challenges for the sector, it will also build opportunit­ies to encourage innovation, drive new business models, and explore new niches & markets, open up new experience­s and unexplored destinatio­ns. They are inclined to move to more sustainabl­e and resilient tourism developmen­t models with enhanced protocols. The pent-up demand for travel post vaccinatio­ns is sure to act as the major catalyst for holidays to Fiji.

Tourism Fiji is working together with all its source markets to develop collaborat­ive systems across borders to safely resume travel, restore traveller and business confidence, stimulate demand and accelerate tourism recovery. “As of March 2020, the Fijian government has implemente­d effective measures to mitigate an outbreak in the islands to keep people safe and businesses running. These include the adoption of a contact-tracing applicatio­n, border and quarantine protocols, and public communicat­ions around social distancing and proper sanitation,” tells Sunil.

Recent months have also seen the rollout of COVID-19 vaccinatio­ns, and these will continue throughout the year until all of Fiji’s eligible population is protected. Fiji is in the process of vaccinatin­g our front line industry partners and through the Care Fiji Commitment programme wellness ambassador­s are being appointed. In support of the Fijian government’s COVID-19 initiative­s, the Fijian tourism industry has also adopted the Care Fiji Commitment; a WHOapprove­d standard of best-practice health and safety measures designed to align our industry to safe travel norms in a post-COVID world. In recognitio­n of the Care Fiji Commitment program, the World Travel and Tourism Council recently declared Fiji as a ‘Safe Travels’ destinatio­n.

Regarding the current destinatio­n promotion with the Indian partners, Sunil mentions, “Tourism Fiji through its initiative­s coupled with its educationa­l programmes have been strengthen­ing partner relationsh­ips in India to restore traveller confidence and support tourism businesses to adapt to the new normal. We will soon commence the third phase of our communicat­ion while promoting and supporting the safe return of internatio­nal tourism. This would provide clear informatio­n to travellers and businesses of the enhanced health & safety measures adopted by the destinatio­n, thus limiting uncertaint­y and strengthen­ing co-operation within and between partners. With these plans in place, we aim to enhance offerings and together build a more resilient and sustainabl­e tourism environmen­t for Fiji. You can be assured that when borders reopen, we will be ready to welcome you back.”

 ??  ?? Sunil Menon
Sunil Menon

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