Travel Trade Journal

Sumit Kumar

General Manager, Hyatt Pune, Kalyani Nagar

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The pandemic has had most people locked up at homes for long periods. This had made people seek every opportunit­y to travel domestical­ly when the restrictio­ns were relaxed. Domestic travel has existed even before the pandemic, but it has come out in a pronounced way now. Our hotel has seen building up fairly healthy occupancie­s in the past many months as guests searched for hotels offering relaxation, hygiene, and safety for their families.

We have begun to understand the impact of COVID variants, such as Omicron and others, on the economy. However, in the case of tourism and travel, the fear created in travellers’ minds impacts decision-making. We have already noticed some of the impacts in terms of cancellati­ons. However, it is unlikely to dash hopes of revival completely.

Hyatt was one of the first hospitalit­y companies to introduce strict COVID guidance protocols. We are maintainin­g the highest standards of hygiene and as much social distancing as is medically decreed. We also have a Hygiene and Wellbeing Manager at all our hotels to ensure we subscribe to all COVID protocol guidelines. Like other Hyatt hotels, Hyatt Pune has reimagined experience­s to ensure guests enjoy the comfort and luxury of a hotel stay at Hyatt.

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