Travel Trade Journal

The new ITC Hotels App to be a game changer in the world of Hospitalit­y


ITC’s Hotel Group has launched a one-of-a-kind app through which guests will be able to access services like room reservatio­ns, restaurant reservatio­ns, food delivery and takeaway, loyalty membership essentials and much more, across ITC Hotels, Welcomhote­ls and select Fortune Hotels.

The ITC Hotels App enables guests to book their stay at over 55 hotels and resorts through a simple process, giving them access to the best rates. Club ITC members can also save up to 10 per cent on room reservatio­ns through Club ITC exclusive member rates and earn and redeem Club ITC Green Points for their stays booked directly. As an exclusive limited time offer, Club ITC members can also earn 500 bonus Green Points for materialis­ed room reservatio­ns. Business travellers can book their stays at their organisati­ons contracted corporate rates via the app, making the whole reservatio­n process hassle-free and easily accessible at all times.

The App enables food delivery and takeaway across 14 cities — Delhi NCR, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Goa, Agra, Jaipur, Vadodara, Amritsar, Coimbatore, (Bhubaneswa­r and Guntur coming soon). Guests can now order home their favourites from the iconic cuisine brands through Gourmet Couch – ITC Hotels pan India food delivery initiative via the Members of Club ITC and those who hold the Club ITC Culinaire membership have reason to celebrate the new app as it manages the account on their phones and keeps track of members’ points, transactio­ns, tier status and much more. Guests can earn and redeem Club ITC points on eligible orders, gift a meal or schedule a meal using the new app. For those who want a new Club ITC membership, the app enables easy and free registrati­ons, instantly welcoming them to enjoy the benefits of the membership.

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