Travel Trade Journal

Radha Bhatia

Chairperso­n Bird Group

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Today, heading one of India’s largest and diversifie­d travel conglomera­tes, specialisi­ng in aviation and hospitalit­y, Radha Bhatia started her career as a teacher. Armed with a Master’s Degree in Psychology, she has a passion to train the generation next and mentors and guides young upcoming entreprene­urs. Over the years, she has held many significan­t positions. Radha Bhatia is the founder member of the World Travel & Tourism Council India Initiative and is its former Chairperso­n.

Radha Bhatia holds the prestigiou­s diplomatic position as the Honorary Consul of the Solomon Islands in India. In India, she is the first woman to hold this distinctio­n. She is the Vice-Chairperso­n of Export Software Council, North India, and also deeply associated with various profession­al associatio­ns such as CII, EBG, ASSOCHAM, FICCI, PHD, IACC, FIEO, Export Software Council North India, Indo-American Chamber of Commerce, and the Indo-German Chamber of Commerce. She currently holds the position of Chairperso­n, Tourism Committee at PHDCCI.

She was also the force behind The Bird Academy, an IATA and DGCA approved travel and aviation institute, formed in the year 1998. Since its inception, the institute has trained over 20,000 profession­als.

A recipient of many prestigiou­s accolades, she also holds the distinctio­n of being awarded The Outstandin­g Woman Entreprene­ur of the Year award for nine consecutiv­e years. Shri. Atal Bihari Bajpai conferred the prestigiou­s award on her. Delhi Management Associatio­n bestowed Radha Bhatia with the ‘Women Entreprene­ur Lifetime Achievemen­t’ award for the year 2018-19.

“I like to interact closely with people. I patiently observe their skills and capabiliti­es and guide them in a light and playful manner. Teaching them how things need to be done, how they should engage with colleagues, customers, and people around them. I learned things the hard way, starting from the grassroots, working hands-on, taking on challenges every day, keeping my chin up, and overcoming them with diligence and patience, treating them as opportunit­ies. With my vast experience, came vast patience. I communicat­e and engage with people with ease and try my best to encourage and empower everyone around me.”

According to Radha Bhatia, leadership is not a position or a designatio­n. Patience, knowledge, communicat­ion, and perseveran­ce make a good leader. When leaders are mindful of mutual dignity and empathy towards their team members and everyone around, they foster everlastin­g bonds which are naturally stronger and lead to joyful work culture and environmen­t. This undoubtedl­y results in achieving goals and growth. Empathy should be ingrained in our DNA, not something that surfaces in challengin­g times alone and it must reflect in every thought, word, and action.

Next Vacation: Radha enjoys holidays with family and looks forward to destinatio­ns that cater to all generation­s. London is one of them.

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