Dilshaad Buhariwala

A travel and tourism professional with almost 24 years in the industry, to her credit, Dilshaad is responsible for the PNL of the TravelBullz Group’s DMC locations in Singapore and the UAE. She also has the added responsibilities, new marketplace initiatives, global GSA network, global tourism board relationships and global marketing strategies.

Appreciative, cooperative, and a supportive team leader, Dilshaad tries to always lead by example and empowering her team. According to her, the word empower, by its definition, means “to put power in to”– therefore, in empowering people, she endeavours to enable her team to do things themselves. She does not give them the answers all the time, but instead helps them to find the answers. Point them in the right direction and encourage them to try to solve the problem on their own.

Values are the guiding beacons for Dilshaad. She believes in integrity from her very core and trusts that if one is not doing the right thing, even when no one is watching, no real success is possible. She appreciates accountability and gives credit where credit is due and takes responsibility for blame when necessary. A confident and humble individual, she stands by the mantra that “Pride makes us artificial and humility makes us real”. The true grit of a good leader is not how they perform during good times, but how they roll up their sleeves and produce when times get tough.

“Empathy is key to simply being understanding of the people you work with. Be open-minded enough to understand their dreams, motivations, and problems. Without a motivated and dedicated team that ends up being more productive, a leader will not thrive on her own.”

Next Vacation: She is extremely busy facilitating the world’s travel plans before planning her own. But she often thinks about the holiday she couldn’t make it to in Q1 of 2020. A Cruise from South America to Antarctica.