The St. Regis Mumbai appoints Pratik Vashisht as Director of Rooms

The St. Regis Mumbai has appointed Pratik Vashisht as Director of Rooms. Pratik brings with him over 14 years of experience in the luxury hospitality business with leading hotels, ensuring service excellence with guest-facing teams. Post his Hotel Management education, Pratik commenced his career in luxury as he embarked on a role with the front office division at The Oberoi, New Delhi. His dedication, eye for detail and guest focus allowed him to grow and rise as he moved up the ranks very quickly with a stint at The Imperial, New Delhi and most recently with The Leela Palace, Bangalore, where he consistently contributed to the guest satisfaction scores and the success of the hotel.

At The St. Regis Mumbai, Pratik will helm the guestfacing teams in Front Office, the famed St. Regis Butler service, the discreet housekeeping department and the discerning concierge teams. He will focus on ensuring bespoke and personalised service, bringing to life the St. Regis rituals and programs while driving Guest Voice, BSA and Rooms Division Profitability.