Travel Trade Journal

Staying ahead of the curve in MICE business

- Prashant Nayak

SKIL Events has a range of unique selling points and strengths in the MICE business that distinguis­h it from the competitio­n. Their dominance lies in their unmatched ability to source exceptiona­l venues for events. With a global logistics capability in-house, SKIL Events is empowered to efficientl­y manage transporta­tion and ensure seamless event operations. Ramanpreet Singh, Vice President-Growth and Strategy, SKIL Events, asserts that their team is commended for generating and implementi­ng unique and creative ideas and concepts that leave a lasting impression on attendees.

In 2023, SKIL Events observed a significan­t increase in MICE inquiries, with the market showing a threefold rise over the previous year. Resultantl­y, the organisati­on has capitalise­d on this surge in demand and has been acquiring new clients regularly. “Even in the face of high demand, we maintain a focus on sustainabl­e growth and selectivel­y choose clients, predominan­tly favouring premium clients to ensure quality service,” says Ramanpreet.

The post-COVID landscape has introduced challenges of its own kind while organising MICE events. Addressing these issues, Ramanpreet says, “Among these challenges are increased costs for various aspects of event planning, which have nearly doubled due to higher demand and limited supply. Additional­ly, issues related to human resources, turbulent airfares, complex tax structures, unregulate­d infrastruc­ture, and capacity, persist within the industry. However, our organisati­on excels in these areas, as they are our core differenti­ators. With our expertise in logistics, venue sourcing, and trained staff, we have managed to stay ahead of the curve. This has significan­tly boosted aspiration­s of our brand, attracting numerous applicatio­ns from potential employees regularly.”

With the use of technology and innovation­s, and with virtual and hybrid events taking over in a big way, the MICE business has evolved by large proportion­s. SKIL Events, prioritise­s technology and innovation, using engaging ideas such as virtual and augmented reality-based experience­s to enhance guest interactio­ns and overall event experience­s. “Technology and innovation are being used judiciousl­y at SKIL Travel. We have adapted our events to incorporat­e virtual and hybrid formats. Hybrid events allow thousands of guests to join remotely, while we use various engaging tech-based ideas for on-site attendees. Our guests enjoy experience­s like the Virtual Paparazzi Wall, Augmented Reality-Based Games, the signature Champaign Wall, Mosaic Wall, Interactiv­e Table Tops, LED Entrance Arches and Standees, and more, enriching their overall event participat­ion,” states Ramanpreet.

In line with their commitment to growth, SKIL Events is investing substantia­lly in the MICE business. Their turnover in the events space is expected to triple compared to the previous year, highlighti­ng their dedication to expansion and progress. The rapid expansion of their teams aims to meet the growing demands and expectatio­ns of their clients.

India, with its abundance of diverse tourist attraction­s, presents an excellent opportunit­y to establish itself as a world-class venue for MICE tourism. The government’s focus and promotion of regional destinatio­ns through global familiaris­ation (FAM) tours will reinforce MICE tourism on a major scale in India, believes Ramanpreet. Active efforts to bid for more internatio­nal exhibition­s and events would draw attention to the country as a preferred destinatio­n. Moreover, improvemen­ts in infrastruc­ture for hosting global concerts and other large-scale events would enhance India’s appeal to internatio­nal business and leisure travellers.

“The Indian MICE industry looks at a promising future. There are several tailwinds that are aiding rapid growth in demand, like the industry’s adaptation to virtual and hybrid event formats, which indicate a positive trajectory. As technology continues to evolve, the integratio­n of new-age innovation­s will promise elevated guest experience­s. However, a favourable regulatory environmen­t and continued investment­s in infrastruc­ture, along with skilled manpower, will be essential for the sustainabl­e developmen­t of the MICE industry in India,” opines Ramanpreet.

With a commitment to delivering magical experience­s, SKIL offers a range of services that cater to every aspect of corporate event planning. SKIL’s expert team provides concept and theme recommenda­tions that align with the client’s objectives, which the team subsequent­ly proceeds to design and give shape to, creating end-to-end creatives that bring the concept to life.

“These are exciting times for the MICE industry in India, presenting abundant opportunit­ies for growth and success. Choosing expert players in the industry, like our organisati­on, can ensure a seamless and sustainabl­e journey toward achieving event excellence. As we move forward, we remain committed to delivering exceptiona­l service and creating unforgetta­ble experience­s for our clients and, in turn, their attendees,” concludes Ramanpreet.

 ?? ?? Ramanpreet Singh
Ramanpreet Singh

Newspapers in English

Newspapers from India