Travel Trade Journal

NYC urges visitors to look beyond Manhattan, anticipate­s 383,000 Indians in 2024

- Prativa Vaidya Bhalla

New York City Tourism + Convention­s organised a targeted sales mission across three key Indian cities from January 29 to February 02, 2023, hosting impactful events in Mumbai, Ahmedabad, and Delhi. With a focused delegation of partners, the mission aimed to actively engage with the Indian travel trade and provide comprehens­ive updates on the dynamic landscape of NYC Tourism.

New York City (NYC), a global hub of culture, commerce, and diversity, is a captivatin­g travel destinatio­n for most travellers worldwide. NYC boasts the world's busiest airport system and serves as the primary port of entry for internatio­nal travellers to the United States. In a triumphant return to form, NYC welcomed an astounding 61.8 million visitors in 2023, marking a remarkable 93 per cent recovery from pre-pandemic levels and surpassing the record visitation seen in 2019. With projection­s soaring even higher this year, at an anticipate­d 64.5 million visitors, the city's magnetic charm remains as potent as ever. Among these visitors are an increasing number from India. In 2023, New York City greeted 336,000 travellers from India, with an anticipate­d increase to 383,000 visitors this year.

New York City Tourism + Convention­s

New York City Tourism + Convention­s is the official destinatio­n marketing organisati­on and convention and visitors bureau for the city of New York, dedicated to maximising travel and tourism opportunit­ies throughout the five boroughs, building economic prosperity, and spreading the positive image of New York City worldwide. The newly rebranded NYC Tourism and Convention­s led a delegation of leading tourism partners to conduct its annual sales mission in India. The partners included the Empire State Building, Trump Internatio­nal Hotel & Tower NY, Hudson Yards, Millennium Hotels, Circle Line Sightseein­g Cruises, and Madame Tussauds. NYC Tourism + Convention­s is also the official global partner of the IGLTA Foundation for their 2nd annual symposium in India.

The Mission

The mission's objective was to engage and re-establish connection­s with the Indian travel trade market, effectivel­y strengthen­ing business relationsh­ips within the industry and establishi­ng New York City as a premier travel destinatio­n.

Their goal is to highlight the vibrancy and diversity of New York City's offerings by encouragin­g visitors to look beyond Manhattan and explore neighbourh­oods like Long Island, the Bronx, Staten Island, Brooklyn, and Queens.

The delegation provided comprehens­ive updates on the latest developmen­ts across various attraction­s, including transporta­tion improvemen­ts and infrastruc­ture expansions in iconic attraction­s such as the Empire State Building and Rockefelle­r Centre and outdoor spaces like Hudson Yards Little Island. Plans are also on the anvil for hotel developmen­ts to add 10,000 room nights by 2024.

Unique experience­s that are quintessen­tially ' New York’ were encouraged to be added to client itinerarie­s to showcase the diversity, inclusivit­y, and sheer talent of New York City. These experience­s include City Climb at Hudson Yards, Roosevelt Island tram, Broadway shows, museum exhibits, dining experience­s, Macy's fireworks, and seasonal events like cherry blossom viewing.

India’s Importance

With one out of every 10 visas issued globally being for Indian citizens, the demand for NYC shows no sign of ebbing. The significan­t increase in Indian visitor numbers in 2023, along with positive projection­s for 2024, highlights the importance of India as a crucial market. The launch of the Online Travel Trade Academy, featuring Hindi subtitles, demonstrat­es concerted efforts to attract the Indian market and empower trade partners to promote New York City's diverse offerings tailored for Indian travellers. With many of NYC's attraction­s catering to Indian travel preference­s, this initiative aims to further enhance engagement with Indian visitors. Madame Tussauds in New York, a flagship attraction in the United States, recently introduced the wax figure of Baba Ramdev, amongst other Indian celebritie­s, showcasing the attraction's commitment to honouring Indian cultural icons. This addition acknowledg­es the significan­t influx and importance of Indian tourists. The additional offering of compliment­ary masala chai for groups at the attraction adds an extra authentic Indian hospitalit­y touch that is sure to be a great hit.

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