Travel Trade Journal

The rise of Western Australia in global tourism

- Vartik Sethi

In the vast, untamed landscapes of Western Australia, an unfolding narrative of discovery and opportunit­y waves at the global travel industry. As explained by Melissa Forbes, Executive Director, Marketing, Tourism Western Australia, the region represents a formidable challenge and a golden opportunit­y for redefining travel paradigms. Through an engaging dialogue, Forbes unpacks the complexiti­es of marketing Western Australia as a premier destinatio­n. Bringing Western Australia to the Fore

Western Australia, with its sprawling landscapes, pristine beaches, and unique wildlife, has long stood in the shadow of its eastern counterpar­ts, Sydney and Melbourne. Forbes articulate­s the primary challenge as a matter of visibility and awareness. "Indians are aware of Western Australia, but they're not necessaril­y aware of what it offers," she states, highlighti­ng the gap between recognitio­n and indepth knowledge of the state's offerings. This challenge, however, is viewed not as a setback but as a fertile ground for opportunit­y.

The region’s relative anonymity is its strongest asset, offering a blank canvas for the adventurou­s spirit of modern travellers. Forbes envisions the region as the "new destinatio­n," where travellers can claim pioneering experience­s that remain untrodden by the masses. This vision is not just about attracting visitors; it is about inviting them to be part of a narrative of discovery, to be trailblaze­rs who share unique tales of a land so vast and varied.

Captivatin­g the Indian Market

Forbes's strategy for propelling Western Australia onto the global stage is multifacet­ed, with a pronounced focus on the growing Indian market. Recognisin­g India’s economic dynamism, Tourism Western Australia is recalibrat­ing its focus on this key demographi­c. The strategy transcends mere tourism, aiming for a comprehens­ive engagement encompassi­ng trade partnershi­ps, educationa­l exchanges, and a deepening of cultural ties steered by the growing Indian diaspora in Western Australia. She shared, "Western Australia has recognised the importance of the Indian market. India is a key market, and it will indeed be for a very long time."

Central to engaging the Indian market, and any market, is overcoming the awareness gap. Forbes outlines a robust digital marketing strategy that leverages social media platforms, celebrity endorsemen­ts, and influencer partnershi­ps to thrust Western Australia into the limelight. Yet, visibility is just the first step. The real success lies in conversion - transformi­ng this heightened awareness into tangible travel decisions. Forbes speaks of the importance of crafting compelling itinerarie­s that showcase Western Australia's unique offerings, ensuring the region is not merely an addition to Australian travel plans but a primary destinatio­n.

Strengthen­ing Industry Partnershi­ps

Collaborat­ion with the travel trade, airline partnershi­ps, and the innovative coupling of destinatio­ns are pivotal elements of Forbes's strategy. Forbes shared, “We're always working with them (airline partners) and incentivis­ing airlines to either grow their capacity or looking at how we can market or package those routes with them.” One of the most innovative aspects of Western Australia's marketing strategy, as highlighte­d by Forbes, is the concept of bundling destinatio­ns. This approach, particular­ly through connectivi­ty with Southeast Asian hubs like Singapore and Kuala Lumpur, offers travellers a holistic holiday experience. It juxtaposes the urban allure of shopping destinatio­ns with the natural and wildlifefo­cused experience­s Western Australia is renowned for.

Forbes suggests an ideal visit to Western Australia spans six to eight nights, allowing travellers to immerse themselves in the dual delights of Perth and the Margaret River region. This recommenda­tion encapsulat­es the essence of Western Australia—a blend of urban exploratio­n, natural beauty, and culinary excellence. The suggested itinerary is a microcosm of what the region offers: a journey that promises sightseein­g and an experienti­al deep dive into the heart of Western Australia.

A Call to Discovery and Exploratio­n

The narrative crafted by Forbes is a compelling call to action for the travel industry. Western Australia, with its vast landscapes and untapped potential, stands on the cusp of a new era. The region's journey from obscurity to prominence is not just about marketing savvy; it is a broader invitation to the world to explore, discover, and be part of something truly unique. As the travel sector looks towards recovery and growth, Western Australia presents itself not just as a destinatio­n but as a frontier of new experience­s, ready to welcome the world with open arms and undiscover­ed stories. This is the vision and challenge that Forbes articulate­ly presents—a vision that beckons the travel trade to rethink, reengage, and reimagine the possibilit­ies in the vast, uncharted expanses of Western Australia.

 ?? ?? Melissa Forbes
Melissa Forbes

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