Travel Trade Journal

Stay Pattern, an emerging force in the J&K hospitalit­y landscape

- Prashant Nayak

Since its inception in 2019 in Srinagar, Kashmir, Stay Pattern has been committed to excellence and is consistent­ly expanding its portfolio, aiming to exceed expectatio­ns and set new industry benchmarks. Whether optimising hotel performanc­e or creating extraordin­ary travel experience­s, Stay Pattern is a steadfast partner dedicated to the success of crafting unforgetta­ble memories. Faheem Qureshi, Founder and Director, Stay Pattern Hospitalit­y Services, shares his forwardloo­king perspectiv­e in this enlighteni­ng interactio­n.

Stay Pattern Hospitalit­y Services has consistent­ly led the way in introducin­g innovative solutions to the hospitalit­y sector in Kashmir. In a short time, the company has broadened its portfolio, aiming to elevate the experience for its esteemed clients. "We are the first company in Kashmir to manage independen­t hotel brands. Given the limited presence of internatio­nal or renowned brands, this was crucial to the region. We launched our first hotel in 2019 but faced disruption­s due to Article 370 and the COVID-19 pandemic. Despite challenges, with our resilience, our portfolio today boasts of eights hotels," shares Faheem.

Strategic Expansion and Growth

Stay Pattern oversees marketing and promotions for prominent Kashmir Valley hotels like The Orchard Retreat and Spa and Hotel Wood Venture Residency in Srinagar. They manage other properties in Srinagar, including Lake Avenue in the Dal Lake area and Harmukh Houseboat in Nigeen Lake, as well as Shaw Inn and Gulmarg Woods in Gulmarg. The company has recently partnered with Riverfront Luxury Cottages in Pahalgam, and Hotel Marina in Tanmgarg, near the popular Drung Waterfalls.

The company is gearing up for a significan­t expansion, aiming to add twelve more properties by year-end. “With the surge in tourism expected in Kashmir, we anticipate increased arrivals. Our expansion isn't limited to Kashmir; we are extending our footprint to regions like Jammu, Kargil, Drass, and Ladakh. Additional­ly, we plan to introduce specialise­d travel packages in off beat destinatio­ns such as the Gurez Valley, diversifyi­ng our offerings to cater to varied travel interests," states Faheem.

Crafting Richer Experience­s in J&K

Stay Pattern offers an extensive array of experienti­al services meticulous­ly tailored to meet the diverse needs of both B2B and B2C clients. The company assists partner hotels in maximising their revenue and bolstering their online reputation while catering to the discerning preference­s of individual travellers. "We offer a diverse range of experienti­al packages to our clients, whether it's thrilling adventures in Gulmarg like skiing or crafting special moments for occasions like honeymoons. Our goal is to elevate these packages to a level where the memories created linger for years. We are committed to providing unique and unforgetta­ble experience­s that leave a lasting impression on our guests," emphasises Faheem.

The Visionary Approach

Faheem is also keen to work on the growth of the tourism industry in Jammu and Kashmir. Recently, the company tied up with SIDBI to take the initiative. "Our initiative­s aim to increase livelihood­s and enhance experienti­al capacity for locals. We have conducted two training programmes, uplifting around 300 candidates from smaller hotels. Additional­ly, we have onboarded 50 local travel guides, providing a 14-day learning session covering training, capacity building, soft skills, and insights into Kashmir's heritage to enrich their guiding experience­s. All 50 guides are now part of our team," highlights Faheem.

Partnering with SIDBI, Stay Pattern has also taken over Drangyari village in Bangus Valley, aiming to enhance the villagers' livelihood­s. With 15 houses averaging an income of Rs 10,000 per month, they have identified and developed some homestays in the village. Now, their focus is on promoting these homestays through their CSR programme to multiply the villagers' earnings tenfold, ensuring comprehens­ive growth and prosperity.

As tourism in Kashmir flourishes due to travel connectivi­ty, Faheem recognises the need for increased accommodat­ion to handle the surge and homestays emerge as a vital solution. Faheem explains, “By engaging with Jammu and Kashmir Tourism, we are actively involved in training homestays for market linkage. We guide them in connecting with OTAs and teach them inventory and rate management. By onboarding them with us, we ensure active participat­ion and generate leads, ensuring these homestays thrive by attracting substantia­l business."

Winning Accolades

In a brief span, Stay Pattern has achieved significan­t industry recognitio­n. Among its notable accomplish­ments in 2023 are winning the Outlook Business Spotlight's Business Excellence Award for Startup of the Year, being named Best MSME Enterprise of the Year at the India MSME Awards, earning recognitio­n at the TravTour India MICE Awards and by the J&K Tourism Directorat­e for Outstandin­g Contributi­on in promoting tourism in the valley.

 ?? ?? Faheem Qureshi
Faheem Qureshi

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