Travel Trade Journal

Tourism Fiji to continue elevating destinatio­n appeal with effective campaigns

- Prashant Nayak

Even as a small island nation, Fiji boldly rivals the world's best destinatio­ns with its stunning natural beauty, pristine beaches, clear turquoise waters, and vibrant coral reefs. Its warm hospitalit­y, friendly locals, and laid-back atmosphere conjure appeal, positionin­g it as a top tourist destinatio­n in the South Pacific. Following Fiji's successful year in tourism in 2023, Robert Thompson, Executive Director of Regions, Tourism Fiji, unveils ambitious plans for 2024 aimed at sustaining and amplifying this positive momentum.

In 2023, Fiji experience­d a robust tourism year, hosting 929,740 internatio­nal travellers, surpassing 2019 figures by four per cent, and contributi­ng approximat­ely USD 3.3 billion to the visitor economy. While Australia (47 per cent), New Zealand (24 per cent), and North America (13 per cent) constitute­d the majority of visitors, the South Pacific Island nation also attracted over 6,135 Indian tourists, reflecting a diverse global appeal.

When it comes to India, in 2023, Indian arrivals to Fiji surged to pre-Covid levels seen in 2019, underscori­ng a growing demand for premium and experienti­al travel. December 2023 recorded a 300 per cent surge in Indian arrivals compared to the same month in 2022, with an average stay duration of 7.6 nights.

Effective Marketing

Robert attributes the effectiven­ess of their marketing and brand campaigns, like ‘Where Happiness Comes Naturally,’ to garnering more tourist footfalls. He says, "We have a few campaigns with some of our key partners, and in 2023, we ran highly successful campaigns consistent­ly throughout the year, and we definitely propose to repeat those.” Tourism Fiji actively promotes tourism through marketing campaigns and initiative­s aimed at attracting visitors while also emphasisin­g sustainabl­e practices to preserve the environmen­t and culture for future generation­s.

Besides the strategy of incorporat­ing targeted marketing campaigns and digital platform utilisatio­n to expand reach to a wider audience, Robert revealed that the goal is to achieve a five to seven per cent increase in Indian traffic to Fiji in 2024. He explained, “To further bolster our momentum, we are gearing up to participat­e in several partner shows. The upcoming Fiji Travel Exchange will see some of our partners joining us in Fiji, along with members of the media. Our India team has an array of plans lined up for influencer­s, media, and expanding the number of agents in TierII and III cities and in our Matai Specialist Training Programme.”

Attracting Global Travellers

Substantia­l tourist numbers come to Fiji from countries like Australia, New Zealand, the US, China, and Japan. However, Fiji wants to stand out as the ultimate destinatio­n, catering not only to the top source markets but also to those worldwide who are eager to embark on their next adventure.

India has traditiona­lly been a key market for honeymoone­rs, but now, there has been a notable rise in multi-generation­al travel. Another compelling reason to consider travelling to Fiji is the increasing interest in MICE, particular­ly gaining traction in India. Fiji is strategica­lly positioned in the South Pacific region to host premium incentive movements, offering unparallel­ed experience­s for discerning corporate travellers.

Captivatin­g Elements for Travel to Fiji

Among the new attraction­s in Fiji for tourism, the Crowne Plaza Fiji Nadi Bay Resort and Spa is set to open shortly. The resort, boasting over 325 rooms, will offer guests a blend of luxury and an immersive experience amidst Fiji’s breathtaki­ng natural vistas. “We are excited about the growth in accommodat­ions in Fiji, with numerous new properties and renovation­s underway. To meet evolving traveller preference­s, we are emphasisin­g enriching experience­s beyond the typical pool or waterside lounging. Our focus is still on adventure, diverse excursions, and activities that highlight Fiji's vibrant local culture, including its strong Indian ethnic influence and indigenous Fijian heritage, appealing to all travellers seeking authentic experience­s. For Indians, I suggest a minimum of six to seven nights to enjoy in Fiji,” emphasises Robert.

Despite the lack of direct flights between India and Fiji, travellers can convenient­ly reach Fiji through connecting flights from major hubs like Hong Kong, Singapore, and various cities in Australia. Robert highlights, "We observe traditiona­l travel from India primarily via Singapore. Moreover, we have witnessed a significan­t uptick in Indian travellers and flights into Australia and New Zealand. With just a short flight away, Fiji becomes an excellent option for Indians to include in their Australian and New Zealand itinerarie­s. Additional­ly, Fiji's visa-on-arrival facility for Indian passport holders enhances the convenienc­e and allure of our tropical destinatio­n.”

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Robert Thompson

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