IRCTC joins hands with ITDC

Indian Railway Catering and Tourism Corporation (IRCTC) and India Tourism Development Corporation (ITDC) have joined hands to provide improved hospitality and tourism services for their customers by making use of their expertise and vast network of facilities all over the country.

An MoU in this regard was signed between Rakesh Tandon, MD, IRCTC and Dr. Lalit K. Pawar, CMD, ITDC at the Ashok Hotel, New Delhi, on May 18, 2012.

With this cooperation both the organizations will work towards development of joint tourism products, opening and managing various catering and hospitality outlets, budget hotels etc. utilizing their joint strength at railway and non-railway locations.

ITDC’s HRD Division, with its expertise in running the Ashok Institute of Hospitality and Tourism Management, will impart service training to the IRCTC staff. It will also train the security staff for the tourist trains. IRCTC, on the other hand, that has an experience of managing, www.irctc.co.in, the largest e-commerce site in the Asia Pacific will render IT solutions to ITDC.

The corporations will also work together towards development of lounges/meet and greet services for tourists; event/conference management services; and marketing of other parties’ products and services to their own customers (through both physical outlets and websites). Speaking on the occasion, Tandon said that hoped that a favourable result would come out of this association while Dr Pawar, CMD, ITDC said that it would definitely benefit both the corporations and the tourism & hospitality sector at large.