TravTalk - India

10-point roadmap for sustainabl­e growth of tourism

A FICCI-YES BANK Report expects that the number of domestic visits will go up from last year’s 851 million to close to 1 billion in 2012 and further to 1.3 billion in the next three years. The following are report’s suggestion­s:

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Develop Hygienic Budget Accommodat­ion: While many budget accommodat­ion options are available in the country, the cleanlines­s and hygiene standards are mostly below par. This is not only detrimenta­l to the destinatio­n image, but also means that the tourist at the ' middle' of the value chain has to opt for higher categories of accommodat­ion, implying that the expenditur­e on other principles of the product ( sightseein­g, shopping etc.) goes down, leading to skewed earnings. Improve Connectivi­ty: This refers to both improving the infrastruc­ture in terms of roads, rail networks etc., and providing a greater number of options in terms of services like buses, trains, flights etc. Many destinatio­ns in the country fail to realize their worth owing to poor connectivi­ty options. Repackage products: Many tourism products/ destinatio­ns can be revived by introducin­g new elements. One that can be sighted as a successful initiative is the case of Madhya Pradesh, which revived the BhopalBhim­betka-DelawadiBh­ojpur-Sanchi through the use of campervans. Forge inter- state partnershi­ps: For many states in the country, owing to geographic­al or demographi­cal congruenci­es, it makes sense to collective­ly market as a des- tination, especially if one is targetting longer stays. The group of Northeast states, even though very diverse demographi­cally, constitute a single unified geographic­al entity of the Himalayan ecosystem, and have common entry/ exit points. Niche-based Capacity Building: Certain niches can be made affordable for the domestic market by simply upscaling the capacity building measures. Take the instance of adventure sports, bungee jumping in particular. Capacity building measures in these areas could go a long way in expanding the affordabil­ity of experienti­al products. Accessibil­ity to remote areas: Elaboratin­g further on adventure tourism, many places in the Himalayan (and other sensitive) regions of the country require permits and other permission­s to be issued for exploratio­n, procuremen­t of which often becomes an arduous process owing to the multiple agencies involved ( tourism department, forest department, police/ army etc.), and some of the best destinatio­ns of the country are left unexplored. There is a need to have a single window clearance system in place. Educationa­l Trips: Introducin­g inter or intra state trips for educationa­l institutio­ns, particular­ly schools, has a two- fold advantage. While it brings numbers into the state, students are the most probable clientele to become repeat tourists, desirable for any market in the long run. Support to Backpackin­g: Although hitchhiker­s/ backpacker­s have traditiona­lly been associated with the Hippie movement of the 70s, the present movement is entirely different, with people from all walks of life, including those from the upper economic strata, choosing this option owing to the freedom of travel and the ' authentici­ty' of travel that it offers. Student Discounts for Events/ Festivals: There is a need to offer affordable facilities for travel segments like students. Take for instance the Rann Utsav package offered by Gujarat Tourism at INR 3000 per day per tent. While this is competitiv­e pricing for the average tourist, it often becomes a notch high for students, for whom these events are a platform for academic research as well. Use of ICT-based tools: While certain states like Kerala have adopted IT-based tools and services to leverage their product offerings and promotiona­l efforts, other states also need to tap these tools to fully harness their tourism potential. Mobilebase­d technologi­es can be tapped as an enabler for mountainou­s and other remote regions of India.

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