Increasing B2B footprint
Pathfinders services 2,000 agents across the subcontinent, 650 agents in the Gulf and 200 agents in Russia and the CIS markets. These numbers are expanding.
Our USP is the fact that we understand the DMC function better than any B2B wholesaler active in the market as its DMC experience is translated into expertise in wholesaling,”
Pathfinders has now broadbased its reach multifold after laying a strong foundation.
As per Ashley Monteiro, Managing Director, Pathfinders, “Pathfinders has broad based and expanded its product by selling Thailand, Singapore, Hong Kong and Macau as well. Therefore, now it is positioning itself as a company selling South East Asia. We have achieved this through strategic tie-ups with DMC Travel Management in Singapore and Fishtail Tours in Hong Kong.”
Monteiro further adds that their technology has helped them in their pursuit to grow in size. “Pathfinders has its proprietary technology and its own staff operating out of the offices of these DMCs to assist its existing client base with a similar standard of services and products in these destinations. said Monteiro. “Our wholesaling and distribution capability can assist DMCs in other parts of South East Asia initially and globally in the medium term, who have been bullied and pushed around by the big name brands. Technology is a tool that Pathfinders employs to the hilt,” he added.
Mutual respect and engaging on profitable terms had earned Pathfinders immense goodwill. Here, Monteiro adds, “The B2B partners is the whole reason for our existence. Our relationship is based on mutual respect and we support them with technology that makes their lives easier. Further, a back office in India makes the whole process from product creation to reservations to payments seamless. Pathfinders services 2,000 agents across the subcontinent, 650 agents in the Gulf and 200 agents in Russia and the CIS markets.”
Managing Director, Pathfinders