Five ways to make technology work for you
Dozens of new high-tech advancements promise to impact travel and tourism in 2013, both from the perspective of industry insiders and everyday travellers. Looking to give your business or promotional campaign an upgrade? Here are five ways to better connect with audiences and tap into these solutions (sometimes quite literally) in the coming months.
Design for mobile devices
The future belongs to mobile devices with Gartner predicting over 1.2 billion sales of smartphones and tablets in 2013. Business, venue and destination websites should be optimised for these platforms – now among users’ primary research tools. Mobile designs need to fit smaller screen sizes, present key information or callouts with fewer clicks, and feature more media designed for rapid search and sharing.
Leverage cloud computing solutions
Online (a.k.a. ‘cloud’) computing apps now let your business travel wherever you do. Solutions like SlideShare, MightyMeeting and Prezi allow you to screen presentations for clients on portable screens, while tools including Google Docs, Dropbox and Zoho allow for remote group sharing, storage and/or collaboration. The good news: All increasingly liberate road warriors from their desktop.
Capture and share content
Not routinely recording tour highlights or promotional spots on video? Stop selling your events and destinations short. Smartphones and tablets with HD camcorders now make it possible to quickly share broadcast-quality clips online at little cost. You can even live-stream the sights and sounds of dream vacations using apps like Qik or Livestream free for customers to enjoy.
Capitalise on inbound marketing
Search engines represent a cost-effective way to reach shoppers and compete for visibility with larger rivals. To boost ranking and awareness, routinely publish photos, videos, podcasts and more – every organisation can share attention-getting hints, tips and advice, or information on tours and destinations, including evergreen pieces (“Five Ways to Choose an Adventure Travel Provider”) reusable for future customer reference. Feeling sneaky? Consider also buying Google AdWords ( online classified ads) based on rivals’ names or associated keywords (popular search engine terms) that shoppers will see while research competitors.
Invite more audience participation
Boost audience engagement and awareness by using creative social outreach campaigns that invite audience participation. Example: Next time you’re running a contest, try asking customers to submit photos, videos or stories of favorite vacation experiences, or designs for your next ad campaign, in order to win. All contributions can be shared or featured in ongoing promotional efforts, and provide added incentive for pass-along.