TravTalk - India

Credit cards still roil outbound travel agents

In this age and time, travel agents rarely use credit cards, preferring bank transfers instead for bulk booking and ticketing. gets to the bottom of this anachronis­m.

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TEENA BARUAH Guldeep

Singh Sahni, president, Outbound Tour Operators Associatio­n of

Most airlines, with their low profit margins, discourage payments with credit cards

India, says, “If you look at how our business is conducted internatio­nally, you will notice that most of the countries work with credit cards only. However, in India, we issue credit cards to everybody, but when it comes to using it we are still orthodox.

Every year, the customer is finding newer ways to avail better packages directly from supplier

“Most airlines, with their low profit margins, discourage payments with credit card as they want to save on the 2-3 per cent charge they have to pay to the credit card companies. So they charge travel agents the extra amount.”

Credit card business is one of the most lucrative businesses for the bank and it’s very easy for them to charge a heavy transactio­n fee. Enquire about the foreign transactio­n charges and cash withdrawal fees before applying for the card. You might find a difference of 1-2% in the offers of credit cards from various banks. Choose the one that charges you the minimum. According to Himanshu Patil, Director, Kesari Travels, “It is critical to read the offer document of the credit card provider. At least scan your offer document. The details of all the charges will be clearly detailed in it.” You might not find the exact

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 ?? Ashish Saran ?? Group General Manager Canadian Destinatio­ns Marketing
Ashish Saran Group General Manager Canadian Destinatio­ns Marketing
 ?? Guldeep Singh Sahni ?? President, Outbound Tour Operators Associatio­n of India
Guldeep Singh Sahni President, Outbound Tour Operators Associatio­n of India
 ?? Himanshu Patil ??
Himanshu Patil
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