TravTalk - India

Kiwis roll out welcome carpet for India

Mischa Mannix- Opie, Regional Manager, South & South-east Asia at Tourism New Zealand, talks about how the tourism board is helping to grow the travel trade’s capability in selling New Zealand by overhaulin­g the Kiwi Specialist retail training programme.

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PEDEN DOMA BHUTIA lucrative as a destinatio­n for Indian families. Indian billionair­es also prefer exclusive leisure destinatio­ns for holidaying, and among overseas destinatio­ns, New Zealand is touted as a favourite.

Our total arrivals from India for the year ending January 2013 were 29,920 (+5.7 per cent). Holiday arrival figures for the year ending January 2013 were 15,024 (+15.8 per cent) so we are pleased with our results to date. The October-to December visitor arrival (our traditiona­l honeymoon visitation period) now exceeds the visitor arrivals volume of the April-June period, which reinforces that our focus on this segment is the right approach for Tourism New Zealand. We are excited about the opportunit­ies for future growth in the year ahead.

Our forecast for the India market are still being developed as we enter a new three-year marketing plan cycle. However, Tourism New Zealand will remain committed to growing the Indian inbound market to New Zealand. Partnershi­ps with travel trade and airlines will continue to be part of Tourism New Zealand’s ongoing strategy in India. We will also continue our marketing efforts focusing on the honeymoon, family and business events sectors. These activities will be integrated across a range of marketing channels, including advertisin­g, promotiona­l, public relations and travel trade and airline partnershi­p.

Tourism New Zealand’s three main pillars of marketing activity in India are marketing campaign partnershi­ps, public relations and hosting internatio­nal media and business developmen­t with travel agents. Besides these, special activities like the release of The Hobbit Trilogy and the ‘ 100% Middle Earth’ campaign will provide us with an additional marketing platform to arouse interest among Indians in visiting New Zealand.

Tourism New Zealand works with a range of commercial partners in the India market. We have significan­t partnershi­ps with Singapore Airlines and Malaysia Airlines where we work together in joint advertisin­g campaigns. We also work with a range of travel agent partners in joint marketing campaigns. Currently we have live campaigns with Thomas Cook, Make My Trip, eezego1.com and work with other travel agent partners through the year.

Our target audiences in India are people who are not just aware of New Zealand, but are actively considerin­g New Zealand as one of their preferred holiday destinatio­ns. Based on Tourism New Zealand’s research there are approximat­ely over 21 million people in India who fall into this category Holiday, visiting friends and relatives, and business are the three main travel clusters from India. Although the luxury travel market in India is still in a nascent stage, it is worth US$4.6 billion and is growing at an impressive rate of 25 to 30% annually (AT Kearney). This coupled with the rise in spending power of Indians as well as eagerness to explore new places makes the future appear pretty bright for an increase in the number of Indian travellers exploring and experienci­ng the different offerings of New Zealand.

Tourism New Zealand is growing the travel trade’s capability in selling New Zealand by overhaulin­g the Kiwi Specialist retail training programme and introducin­g

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 ?? Mischa Mannix-opie ?? Regional Manager, South & South-East Asia at Tourism New Zealand
Mischa Mannix-opie Regional Manager, South & South-East Asia at Tourism New Zealand

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