No pay-out, to­tal cri­sis

The travel agents to­day are fac­ing mul­ti­ple crises at the agency level. The re­mu­ner­a­tion has tanked, with air­lines lit­er­ally of­fer­ing near zero com­mis­sion to agents.

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VIVEK SETHI More­over,

the trans­ac­tion fee has been held by Court of law to be il­le­gal, while the weekly set­tle­ment is all set to roll out shortly this year.

To­day, agents are clearly much more than mere ap­pre­hen­sive about their oc­cu­pa­tion and want to put an end to their mis­eries through all pos­si­ble means. “The travel agents can’t sur­vive with­out earn­ing ad­e­quate re­mu­ner­a­tion for the wide ar­ray of ser­vices they of­fer to their clients. We had very suc­cess­fully or­gan­ised a one-day protest against the var­i­ous wrong prac­tices that are hurt­ing the travel agents. We will def­i­nitely take it fur­ther and are seek­ing ex­pert guid­ance to reg­is­ter our protest on all pos­si­ble plat­forms,” said Iqbal Mulla, Pres­i­dent, TAAI.

Echo­ing sim­i­lar sen­ti­ments, Zakir Ahmed, Pres­i­dent, TAFI said, “We are in con­stant touch with all stake­hold­ers and are ap­proach­ing var­i­ous chal­lenges col­lec­tively in a com­bat­ive mode. We are confi- dent that our ef­forts will shortly yield re­sults.”

IAAI, which has spear­headed the le­gal fight to re­in­state com­mis­sions, is also con­fi­dent that the fi­nal de­ci­sion will be in favour of the agents. “We are suc­cess­ful in our en­deav­our and are hope­ful that the end re­sults will also be favour­ing our travel agents’ fra­ter­nity,” said Biji Eapen, Pres­i­dent, IAAI.

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