No pay-out, total crisis
The travel agents today are facing multiple crises at the agency level. The remuneration has tanked, with airlines literally offering near zero commission to agents.
VIVEK SETHI Moreover,
the transaction fee has been held by Court of law to be illegal, while the weekly settlement is all set to roll out shortly this year.
Today, agents are clearly much more than mere apprehensive about their occupation and want to put an end to their miseries through all possible means. “The travel agents can’t survive without earning adequate remuneration for the wide array of services they offer to their clients. We had very successfully organised a one-day protest against the various wrong practices that are hurting the travel agents. We will definitely take it further and are seeking expert guidance to register our protest on all possible platforms,” said Iqbal Mulla, President, TAAI.
Echoing similar sentiments, Zakir Ahmed, President, TAFI said, “We are in constant touch with all stakeholders and are approaching various challenges collectively in a combative mode. We are confi- dent that our efforts will shortly yield results.”
IAAI, which has spearheaded the legal fight to reinstate commissions, is also confident that the final decision will be in favour of the agents. “We are successful in our endeavour and are hopeful that the end results will also be favouring our travel agents’ fraternity,” said Biji Eapen, President, IAAI.