Creating revenue sources for agents
Travelport Smartpoint, distributed in India by InterGlobe Technology Quotient, improves the agent’s user experience, reduces training costs, and speeds up the overall reservation process.
Travelport, a leading distribution services and e-commerce provider for the global travel industry, has announced the launch of Travelport Smartpoint in India. This is an enhanced version of its industry-leading travel agency pointof-sale application to be distributed in India by InterGlobe Technology Quotient, the regional Travelport partner.
Travelport Smartpoint has been embraced by more than 110,000 travel agents worldwide. Owning to its user- retailing capabilities that allow airlines to promote products and services to the right buyers, at the right time, in the right place.
and Anil Parashar, President
CEO, InterGlobe Technology Quotient, said, “Travelport Smartpoint indicates the evolution of the next generation of GDS, which provides flexibility of choice and ease of usage. The only way to stay relevant for agents is to create revenue sources beyond the conventional booking fee. Upselling focusses on driving conversions from current customers and can be the largest and most profitable source of income for any business.” Parashar adds, “Travelport Smartpoint will enable a user to offer additional services while booking a ticket. For instance, a customer can avail of offers relating to lounges, WiFi access, seats, meals, hotels, tours, cabs, etc. Training costs will also decline by up to 50 per cent as agents can operate this application on any GDS.” Travelport has further added enhanced hotel shopping, intelligent fare rules and advanced seat maps that are capable of showcasing all features of a seat.