TravTalk - India

Offering more properties for holidays

Maison De Voyage intends to expand destinatio­n focus for Interhome. The company is pushing for destinatio­ns like France, Austria, Italy and Spain, by eliminatin­g booking fee from the reservatio­n system for transparen­t pricing.

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In 2011, holiday homes and apartments provider, Interhome appointed Maison de Voyage, a marketing and sales department of Zaka Group, as their GSA in India. Since then, Maison de Voyage is educating Indian travel trade about the benefits of opting for holiday homes during vacations for families and FITs. However, today, the product is popular only for Switzerlan­d while Interhome is present in 31 countries with more than 33,000 properties to offer. It is keen to promote all 31 countries but four destinatio­ns are on top priority – France, Italy, Spain and Austria. Moreover, to bring in price transparen­cy in the offering throughout every sales channel, the company has also eliminated the ‘booking fee’ effective January 1, 2014.

Providing more informatio­n about the destinatio­n portfolio, Jeniffer Daruwalla, General Manager, Maison de Voyage Pvt Ltd - A Division of Zaka Group, said, “Switzerlan­d as a market is performing quite well. But we have more than just the Alps country. Our aim for this year is to educate our travel partners about Interhome properties located in other countries and destinatio­ns. For instance, we have excellent cottages and chalets in Austria which is globally known for ski-holidays. We are not only trying to develop skitourism market in India but also assisting our travel trade partners to include Interhome properties in their itinerarie­s for travellers. We are primarily pushing for properties located in France, Italy, Spain and Austria which are receiving good number of Indian families and FIT travellers. We are also in talks with France and Austria tourism boards in India to see if they can promote holiday home stay options among their travel agent network in India.” With India being a price and value sensitive market, Interhome India webpage required transparen­t pricing policy for agents and travellers. Thus, Maison de Voyage eliminated the booking fee from its online booking channel, effective January 1, 2014. “We discarded the booking fee model and still maintained the commission rate for travel agent partners to ensure flat pricing policy across all our channels. No doubt that it is impacting our bottom lines, but we are confident that the volume will increase and thus, the business growth will be healthy this year.”

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