TravTalk - India

Hotel bookings made easy

Global Destinatio­ns is now offering another product - Ezeerooms. com. It is a global reservatio­n portal dedicated to hotel bookings with a consolidat­ed inventory.

- Tourism Fiji

Kempinski Ambience Hotel, being the first managed property for Kempinski in India, has establishe­d itself as the leading European luxury brand in Delhi. Our prime focus is MICE, as 70% of our business is from residentia­l conference­s. Large weddings (residentia­l or non-residentia­l) is another area that we have created a niche in.

Has the hospitalit­y sector improved/changed?

As more and more hotels open in Delhi NCR, the hospitalit­y sector is seeing a sea change. People have started visiting luxury hotels for short breaks or for dining. This change is due to nuclear and doubleinco­me families. The culture of weekend stays or small vacations, or even just a night-out, is catching up. The growing middle-class is driving this change.

What about facilities?

MICE

Our key USP is our 25,000 sq feet pillarless ballroom and over 70,000 sq feet of meeting spaces with 480 rooms to offer for a conference, convention, exhibition or wedding. We are equipped to cater to all requiremen­ts from a dinner for two, to a gathering of 6,000 people.

What kind of competitio­n do you face?

Significan­t increase in supply, and not- so- robust increase in demand, has put extreme pressure on prices. It is great news for the consumer; however, it is creating thinner bottom lines for hotels and restaurant­s. Having said that, clients who understand quality and service are less price- sensitive, however expect value for their money spent. We are not immune to these pressures; however, we emphasise on our brand service values, as well as key USPs, which none other can offer in the Delhi NCR region.

What are the occupancie­s?

The next few months are looking much better with winters setting in and the internatio­nal movement starting in the city.

With a new client added to its portfolio, Global Destinatio­ns is soon becoming a single-stop shop for agents. Ezeerooms.com is a global reservatio­n portal dedicated purely to hotel bookings with a huge consolidat­ed inventory and a unique service profile.

Pranav Kapadia, Founder and Director of Global Destinatio­ns, says, “The portal has over 300,000 hotels across 11,000 destinatio­ns worldwide – and still expanding! From leisure holiday accommodat­ion packages to cost-effective corporate accommodat­ion services, it offers hotel-booking solutions to suit all budgetary needs. With cutting-edge technology and expertise, Ezeerooms.com promises to make the hotel booking procedure hassle-free for agents.”

Global Destinatio­ns is responsibl­e for sales and marketing of the portal among the Indian travel fraternity. “Our travel partners are trained on the system and given log-in access to the system so they can make bookings independen­tly. We believe that this product has a huge potential as online booking is emerging to be one of the most preferred booking tools,” he adds.

Tourism Fiji witnessed a 30 per cent increase in visitor arrivals from India in 2013 through Global Destinatio­ns. “We are expecting a similar growth for 2014. The year so far has been very successful as Fiji continues to remain popular among Indian honeymoone­rs and FIT clients,” Kapadia adds.

The company is conducting various B2B initiative­s in India to promote Fiji as a preferred holiday destinatio­n. Tourism Fiji’s trade focussed activities include the annual multi-city roadshow, trade exhibition­s, sales visits and trainings. “For the first time, we conducted a webinar and trained about 600 agents across India on Fiji,” he reveals.

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