TravTalk - India

TBO setting a new trend

It is India’s first travel portal to allow its partners to execute Auto Reissuance on all major GDS airlines (British Airways, Air France, Emirates, etc.) on Amadeus.

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Travel Boutique Online (TBO) has become India’s first travel portal to allow its partners to execute Auto Reissuance on all major GDS airlines (British Airways, Air France, Emirates, etc.) on Amadeus. This new feature automatica­lly calculates the price difference and any penalty, enabling you to instantly reissue a ticket through the portal on one single screen. Talking about the new developmen­t, Ankush Nijhawan, Managing Director, Nijhawan Group of Companies said, “By enabling this, we minimise the revenue leakage from manual pricing errors and non-collection of penalty fees, and moreover, we can instantly reply to the client query. With such transparen­t informatio­n, the travel partner can change their tickets quickly and efficientl­y. This innovation is one-of-itskind, and our team at TBO is always seen as a trendsette­r. This will further equip our travel partners to further serve their customers seamlessly.”

Regarding another recent developmen­t at the company, Nijhawan added, “Accor has signed an agreement with TBO to strengthen its distributi­on globally. TBO will be responsibl­e for increasing sales of Accor Hotels across its network of over 13,000 travel agents across 300 cities in India and 4,000 agents in Middle East and Africa.”

This strategic integratio­n compliment­s Accor’s own worldwide booking portal, Accorhotel­s.com, by reaching the TBO agency network through their B2B portals www.travelbout­iqueonline.com and www. tboholiday­s. com. Accor is keen to further develop domestic sales in India to accompany the developmen­t target of opening 50 hotels by 2015 in the country. This connectivi­ty will integrate Accor hotels worldwide to TBO websites, so that the global Accor network can benefit from the ever-growing outbound market of travellers from India.

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