Agents help Hahn Air soar

Hahn Air recently held two award shows in Delhi and Mumbai to honour its member travel agents and celebrate the support it has received from the Indian market all these years.

Kimberley Long-Urbanetz, Head of Distribution, Hahn Air, said that within the next five years, the Indian market will grow tremendously as 10-15 per cent of the Indian population is travelling. Hahn Air sees the need to have more communication with the market and visit more accounts. She added, “We need to inform Indians of what we are offering.”

Talking about the importance of the Indian market for Hahn Air, Long-Urbanetz informed that the Indian market would be among the top five for the company. Informing about Hahn Air’s marketing strategy, she said that they need to inform the non-IATA agencies about their ticketing processes which will make it easier for the IATA agencies already working with them to be able to book tickets on Hahn Air.

According to LongUrbanetz, within a year of Hahn Air’s own staff’s direct contact with the Indian agencies, the market has become quicker and more efficient. Sanjay Shrivastava, Director, Global Account Management, Hahn Air, also informed about two new products that Hahn Air has introduced. The first one is H1 Hahn Air system which is for non- GDS and non-BSP carriers and can be sold on Hahn Air platform, HR 169. The second one is 5W for railways, covering entire Italy, Spain, Germany and Austria sectors. The agents can issue tickets on their IATA locations and can issue a boarding card and handover to the passengers travelling to the sectors.

“Since the time our India operations have started, agents are pretty happy and satisfied with us.” Shrivastava added.