Focus for 2015

The IAAI president highlighted the association’s national convention that will be held along with ETAA (Enterprising Travel Agent's Association). The destination will be decided by March 2015. Speaking about training on the NDC (New Distribution Capability) program that IATA has launched, Eapen said, “NDC does not require any special training. We have already done it a couple of years ago for our members. The implications of this however are worth looking at. For one, it will increase the disparity of fares – something which nobody is looking at. If the airlines want to sell their products, they will record all details of travellers and then directly approach them with discounted rates. This is bad for the industry. The only solution is for the travel industry to unite and stand together.”