Purchasing travel online
In this new digital era, Internet and e-mails have practically eliminated the cost of communications, says India Travel Award winner Meenu Sachdeva, Co-Founder and Managing Director, TI Infotech.
Websites are becoming responsive, mobile phone users are growing in bulk each year. So, with all these rapid changes taking place, one can comfortably say that the technology is continuing to rise due to changing consumer behavior. “Keeping pace with today’s travel planning and booking process, our most comprehensive product Travel Cloud Suite offers a highly customisable Internet Booking Engine for an end consumer to come and fulfill the travel needs by being connected with multiple GDS and third-party suppliers for fetching the worldwide content,” Sachdeva says.
The company has recently launched a new product – Corporate Self Booking Tool -a robust, user-friendly web based solution designed to run a smooth liaison between corporate clients and travel houses. It has a user level function which allows employees to easily plan, book and purchase their travel itinerary within their company policies.
Talking about the USP of the company, she reveals, “We follow Total Solution Approach in providing technology solutions specific to travel industry.
Regarding how business has grown over the years, she points out, “We have grown immensely in the last couple of years. We have penetrated and developed more in our current market and also have explored and diversified in new market segments. The special features and benefits of our products have led to an increased customer database. Our sales have been increasing year-on-year and we can clearly see a growing demand for our product and services.” Mobile apps and responsive sites are the emerging trends in travel industry. Whether used for travel, communication, entertainment or lifestyle; mobile technology has been metamorphosed from a mode to a medium. These applications have become all-encompassing among the mobile users. Social networking, mobile search and mobile payment systems are another few examples of emerging trends in travel industry, she highlights.