TravTalk - India

Expanding into Tier-II & III

Wingspan Holidays plans to increase its partnershi­p with agents in Tier-II and Tier-III cities across India through personal visits, advertisem­ents and social media.

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With Central Europe gaining popularity in the India market, Tourism Enterprise­s is also offering trips in Prague, Vienna, Salzburg, Budapest and Munich through a DMC brand in Czech Republic. Ravi Gosain, Managing Director, Tourism Enterprise­s, says, "2015 proved to be a successful year in terms of increased travellers as well as addition of new DMCs to our portfolio. In 2015 we sent over 6,000 tourists through our Indian outbound tour operators to several countries, the most popular being Dubai, Sri Lanka and Greece."

"We have many enquiries in pipeline, so we hope coming summer will produce good numbers to this destinatio­n. Through our partner Travel Ways in Greece, we operated over 800 passengers in six months and are hopeful to do better in 2016," says Kumar Utkarsh, India Sales Head, Tourism Enterprise­s.

Talking about the assistance offered to Indian tour operators, Gosain says, "We reach our trade partners through personal visits, mailers, trade fairs and arrange local city based seminars. We ensure the quality, stability and reliabilit­y of the DMC which we promote in the Indian market."

Elaboratin­g of the plans for 2016, Utkarsh adds, "We are working and planning investment in internatio­nal DMCs to set up our own DMC to give trust and value to our B2B network in India. We already have a partnershi­p in Haryard Tours-Dubai and Tourism Enterprise­sSri Lanka."

Gosain points out a trend of increased family travel and incentive groups. Gosain says, "We are focussing on the family segment of travel as this segment is inclined towards personalis­ed trips and spends more in comparison to fixed departure tours."

In 2016, Wingspan Holidays intends to strengthen its sales support team as well as launch their new website with more than 200 suggested programs with reference images and detailed must do excursions. Tasneem Udaipurwal­a, Director, Wingspan Holidays, says, "We plan to increase our reach to the Tier-II and Tier-III city agents across India through personal visits, increased advertisem­ents and social media."

Talking about the target segment of the company, Udaipurwal­a adds, "We have the expertise to cater to all kinds of diverse travel requiremen­ts including MICE, luxury and ultra luxury travelers as well as small private friends and family groups."

Discussing the associatio­n of the company with travel agents, Udaipurwal­a explains, "Wingspan Holidays has been working closely with the ever expanding network of B2B travel trade agents and tour operators. Every year we develop new packages offering

 ?? Tasneem Udaipurwal­a ??
Tasneem Udaipurwal­a
 ?? Ravi Gosain ?? Managing Director Tourism Enterprise­s
Ravi Gosain Managing Director Tourism Enterprise­s
 ?? Kumar Utkarsh ?? India Sales Head Tourism Enterprise­s
Kumar Utkarsh India Sales Head Tourism Enterprise­s
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