Move to­wards tech­nol­ogy

TravTalk - India - - AWARD TALK -

Ac­cord­ing to Eashita Ghosh, Pro­mo­tional Man­ager, Ti­bet Tours and Trav­els, de­mon­eti­sa­tion has come as a boon in dis­guise as it will bring an op­por­tu­nity to en­hance the func­tion­ing of the tourism in­dus­try. Ghosh, how­ever, points out that im­me­di­ate ef­fects have re­sulted in post­pone­ment or can­cel­la­tion of trips due to cur­rent mon­e­tary cri­sis. Ex­plain­ing the com­pany’s ef­forts to tackle the sit­u­a­tion she in­forms that in desti­na­tions like Sikkim, Arunachal Pradesh, Bhutan and Nepal, the com­pany has in­tro­duced pay­ment gate­ways on the com­pany web­site and swipe ma­chines as a mode of col­lect­ing money from the guests. “Tech­nol­ogy in our line of busi­ness has been seen as a curse but in the cur­rent sit­u­a­tion it is a saviour and soon tourists and agents would look for­ward to the use of tech­nol­ogy for faster and smoother money trans­ac­tions. As per our com­pany pol­icy we ma­jorly deal in cash­less trans­ac­tions with our clients and hence, it has been quite easy for us to over­come de­mon­eti­sa­tion. Most of our ven­dors are also opt­ing for on­line trans­ac­tion with us,” says Ghosh. STHI Hol­i­days In­dia — Best Des­ti­na­tion Man­age­ment Com­pany-In­ter­na­tional Ga­gan Ku­mar, Founder and Di­rec­tor, STHI Hol­i­days In­dia, feels that de­mon­eti­sa­tion as a pol­icy move is in the pos­i­tive di­rec­tion for the growth of the econ­omy. How­ever, he points out that tourists, both for­eign and do­mes­tic, have scaled down. Ku­mar says, “Travel has been peo­ple's least pri­or­ity, given the cur­rent eco­nomic sce­nario in the coun­try. Travel agents are suf­fer­ing as book­ings are be­ing post­poned and busi­ness is re­duced.”

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